Job Description
Subcontractor Manager – Sydney CBD, NSW
Location: Sydney CBD, NSW
Company: BGIS, Government Housing Services Portfolio
Employment Type: Full-Time, Permanent, On-Site
🌿 We acknowledge the Traditional Custodians of the land on which we work, and pay our respects to Elders past, present and emerging.
About BGIS
BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions to clients across a wide range of industries. We are committed to safety, service excellence, and operational performance across complex and high-demand environments.
Purpose of the Role
BGIS is seeking an experienced Subcontractor Manager to oversee the development, performance, and ongoing capability of a diverse subcontractor network supporting a large-scale, high-volume government housing portfolio.
Reporting directly to the Account Director, you will work closely with operational teams, procurement specialists, and subcontract partners to ensure capability, compliance, and service delivery alignment across the contract.
This is a highly dynamic environment where priorities shift quickly, stakeholders are diverse, and operational demand is constant. Success in this role will come from being calm under pressure, highly organised, commercially aware, and confident navigating complexity while maintaining strong relationships across all levels.
You will play a key role in strengthening subcontractor performance, improving consistency of service delivery, and supporting continuous improvement across a fast-moving and demanding contract.
Key Responsibilities
- Identify, engage, and onboard subcontractors aligned to operational and regional trade requirements
- Manage subcontractor sign-up, activation, and compliance processes in line with contractual and procurement requirements
- Deliver inductions, training, and onboarding to ensure subcontractor readiness and alignment with BGIS standards
- Maintain strong ongoing relationships with subcontractors, providing support and escalation pathways for issues
- Undertake subcontractor audits, reviews, and compliance checks to ensure quality, safety, and contractual adherence
- Monitor subcontractor performance across KPIs including safety, pricing, quality, and delivery timeframes
- Support procurement strategy execution in collaboration with internal procurement and operational teams
- Analyse performance data and provide recommendations for allocation, suspension, or improvement strategies
- Contribute to continuous improvement initiatives across subcontractor capability and service delivery
- Maintain accurate records, activation files, and subcontractor data within systems and compliance frameworks
- Work closely with operational teams to align subcontractor capacity with demand and workload planning
Education, Experience & Skills
Essential:
- Experience in subcontractor management, procurement, operations, or facilities/service delivery environments
- Strong stakeholder engagement skills with the ability to build trust across diverse groups
- Experience managing compliance, onboarding, or contractor activation processes
- Strong commercial, analytical and reporting capability with attention to detail
- Ability to work autonomously in a fast-paced, high-volume environment
- Strong communication and negotiation skills
- Understanding of trade services, maintenance operations, or subcontractor networks
- Proficiency in Microsoft Office and operational systems
Desirable:
- Experience within government, housing, or large-scale asset management environments
- Exposure to procurement frameworks or strategic sourcing
- Understanding of subcontractor performance management systems
- Experience working with platforms such as Avetta or similar compliance systems
- Knowledge of operational KPI frameworks and reporting tools
Workplace Flexibility
This is a full-time permanent position based onsite in our Sydney CBD office, conveniently located close to public transport. Due to the highly operational nature of the role, full-time office attendance is required.
Why Join BGIS?
Key Benefits Include:
✔ Spot recognition vouchers and $2,000 employee referral bonus
✔ Access to Flare for discounts across retailers, energy, utilities & much more
✔ Fitness Passport access for you and your family
✔ AFR Best Places to Work 2024 & 2025
✔ Winner of Inspiring Workplaces Award 2025
✔ Career progression through internal mobility and leadership programs
✔ Endorsed by WORK180 as an employer of choice for women
✔ Health and wellbeing support including EAP programs and wellness initiatives
✔ 2 paid volunteer days annually and community engagement programs
How to Apply
If you are a proactive and resilient subcontractor management professional who enjoys working in complex, fast-moving environments and building strong operational networks, we would love to hear from you.
BGIS is an equal opportunity employer and strongly encourages applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, and people from culturally diverse backgrounds.
Eligibility
Applicants must have full working rights in Australia.
Apply Now
Be part of a workplace that values safety, collaboration, accountability, and continuous improvement.
👉 Explore more opportunities at https://apac.bgis.com/careers