Front Desk Receptionist – Coastal Health

Location: Orange Park, FL
Position Type: Full-Time

About Us

Coastal Health Primary Care is a patient-focused  practice dedicated to providing exceptional healthcare services to our community. We are seeking a friendly, organized, and dependable Front Desk Receptionist to join our team and serve as the first point of contact for our patients.

Responsibilities

• Greet and check in patients with professionalism and compassion
• Answer and route incoming phone calls
• Schedule, confirm, and manage patient appointments
• Verify insurance information and collect copays
• Maintain accurate patient records in the electronic medical record (EMR) system
• Process patient paperwork and correspondence
• Coordinate with clinical staff to ensure smooth patient flow
• Perform general administrative and clerical duties

Qualifications

• Previous medical office or front desk experience preferred
• Knowledge of medical scheduling and insurance verification is a plus
• Strong communication and customer service skills
• Ability to multitask in a fast-paced environment
• Proficiency with computers and EMR systems
• High school diploma or equivalent required

What We Offer

• Competitive pay based on experience
• Paid time off
• Health benefits 
• Supportive team environment
• Opportunity for growth within the practice

How to Apply

Interested candidates should submit their resume and a brief introduction outlining their experience and availability.

Coastal Primary Care is an equal opportunity employer and values diversity in the workplace.

Minimum 1-3 years experience in the medical field preferred. Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus, Team driven attitude, ability to work in a fast-paced environment, and reliable transportation.