Process Manager / Senior Process Manager

The Process Manager / Senior Manager reports to the Site Manager. He/she is responsible for leading and supporting end-to-end processing operations on-site to ensure production targets, quality standards, safety, and environmental obligations are met. Key technical role for the New Zealand (NZ) Dairy value-added program including primary technical contact for Teir 1 customers. The role focuses on continuous improvement, asset performance, team capability, and delivery of key manufacturing KPIs in line with business strategy.

Key Accountabilities

• Develop and implement critical process recipes which define the targeted product outcomes (functional attributes)
• Lead and recommend capital projects and process changes (SOP’s) that ensure throughput, yields, product time are optimised against “delivering best quality product” every time while enabling product mix agility.
• Develop a set of “process signatures” and controls that deliver the functional properties defined by the customer.
• Act as the customer conduit representing their explicit need and translating to “operational” excellence.
• Where an opportunity presents share operations best practices across ofi’s manufacturing network (dairy and non-dairy)
• Develop strong relations with ofi’s global product innovation team.
• Lead product trials and commercialisation programs.
• Participate and customer onboarding and product qualification processes
• Own the operations relationship with key strategic customer partners (full value chain).
• Lead - Ensure the effective execution of the production plan provided by the Supply Chain (SC) team.
• Collaborate with HR to develop training programs.
• Maintain current Standard Operating Procedures (SOPs) with regular reviews as directed by the Site Manager.
• Develop new SOPs as needed, particularly during periods of growth.