Back to jobsService Quotation management
Contact customers pro-actively to prepare service activities (Check Cutter running time, confirm schedule).
Analyse service data for reporting.
Prepare and Coordinate scheduling of technician and Expertise Center team, and anticipate regular preventive maintenance visit, and monthly customer interview.
Support agents in South West and South East Asia region with ‘smart alert’ information.
Customer Satisfaction survey call and follow-up.
