Job Description
This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.
This posting may be used to fill multiple roles.
Location - This role is hybrid with a mix of remote and in-person work at North Campus Edmonton.
The Margaret-Ann Armour Student Advising Centre is the home of the Science Undergraduate Student Services team, offering support to approximately 8000 undergraduate students.
From the 1st day of class to the moment our students cross the stage at graduation, our Faculty of Science Student Service team is dedicated to guiding students through their programs, supporting them through challenging times and ensuring access to experiential learning opportunities that enhance their campus experience.
We are in search of an Academic Advisor to join our team. We welcome applications from individuals who are experienced in student support, passionate about post-secondary education and interested in a career in academic advising.
- Advises continuing and prospective students on program-related matters such as academic standing, degree progression, program changes, transfer credit, experiential and work-integrated learning opportunities (e.g. coop, student abroad).
- Identifies, assesses, refers, and advocates for students at risk.
- Monitors the progress of students.
- Interprets and communicates calendar regulations.
- Approves/denies program decisions such as: course-overload applications, requests for program interruption or deceleration, change of route, deferred examination applications, transfer credits, requests for student abroad and exchange programs.
- Handles tasks and projects assigned on an ad hoc basis by the Associate Dean (Undergraduate) or Manager (Undergraduate Programs), sometimes acting on their behalf - such as the transfer process for the BSc/BEd Combined degree program or tracking and evaluating Education Abroad participation results.
- Develops and leads information sessions for students and others as necessary, and represents the Faculty of Science at public outreach and information events such as Registration Workshops, Orientation and University Open House.
- Acts as an expert resource to stakeholders across campus.
- Completes convocation clearing for graduates to ensure full degree requirements are met.
- Bachelor’s degree
- Minimum 3 years of experience in a post-secondary, student service-centred environment. UofA experience working with students, and knowledge of the academic cycle, academic regulations and policies is preferred.
- Excellent communication (oral and written), interpersonal and organizational skills. Proven ability to communicate effectively with students and staff who may be in crisis and refer to appropriate services.
- Ability to work independently and to build and maintain professional working relationships as a trusted team member and positive representative of the Faculty of Science.
- Proven ability to multitask, prioritize, and develop strategies to solve problems while maintaining superior accuracy.
- Proficiency in Microsoft Office, Google Suite and file management systems.
Application Instructions
Click "Apply Now" to submit your resume and cover letter.
This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).
This position offers a comprehensive benefits package.