Clinical Placement Administrator
Job Description
This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.
Location - This role is in-person at North Campus Edmonton.
The Faculty of Nursing at the University of Alberta is seeking a highly organized, collaborative, and detail-oriented Clinical Placement Administrator to support the coordination and administration of undergraduate student clinical placements.
This position plays a key role in supporting the systems, processes, and partnerships that make student clinical learning possible. Working closely with the Clinical Placement Coordinators and a broad range of internal and external partners, the Clinical Placement Administrator supports placement logistics, system administration, clinical access and IT requirements, and a variety of related student placement processes.
The role also provides administrative support to the clinical placement team and contributes to reporting, documentation, communication, and workflow coordination in a fast-paced and highly collaborative environment.
- Coordinate and maintain student clinical placements using systems such as HSPnet, ensuring accuracy, timeliness, and alignment with academic requirements
- Support the setup and administration of clinical rotations, including placement assignments, scheduling coordination, and data management
- Liaise with clinical agency partners and internal stakeholders to support placement requests, confirmations, and ongoing communication
- Coordinate clinical access requirements, including IT systems (e.g., ConnectCare), training, and site-specific onboarding processes
- Respond to student and instructor inquiries related to placements, systems, and clinical requirements
- Track and support student placement needs, including accommodations, out-of-sequence placements, and special requests
- Assist with placement selection processes by collecting, organizing, and summarizing student and placement data
- Maintain accurate records, reports, and documentation to support planning, reporting, and accreditation requirements
- Support incident reporting and related administrative processes, ensuring alignment with established protocols
- Contribute to ongoing coordination of placement-related activities, including scheduling, communications, and administrative workflows
- Build and maintain effective working relationships with students, faculty, staff, and external partners
- Bachelor’s degree required
- Minimum of 2 years of related experience in student services, academic administration, clinical placement, practicum coordination, or a related area
- Equivalent combinations of education and experience may be considered
- Strong organizational and administrative skills, with the ability to manage multiple priorities, deadlines, and competing demands in a fast-paced environment while maintaining a high degree of accuracy and attention to detail
- Excellent verbal, written, and interpersonal communication skills, with the ability to build and maintain positive, professional working relationships with students, faculty, staff, and external partners
- Demonstrated ability to work independently, exercise sound judgment, and apply critical thinking to support effective problem-solving and decision-making in a complex administrative environment
- Strong client service orientation, with the ability to respond to a broad range of inquiries and support diverse stakeholders in a professional and respectful manner
- Experience working with administrative systems, databases, and reporting tools; preference will be given to candidates with experience using HSPnet, Campus Solutions/PeopleSoft, Canvas, Microsoft Office, and Google Workspace
- Demonstrated ability to manage confidential and sensitive information with discretion and in accordance with privacy, records management, and institutional requirements
- Familiarity with post-secondary environments, student-facing administrative processes, and/or healthcare or practicum-based learning environments would be considered an asset
This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).
This position offers a comprehensive benefits package.