Job Description
Forno Santo brings Italian cuisine, and a warm, welcoming atmosphere to the local community. We pride ourselves on quality, passion for food, and exceptional customer service. We're looking for enthusiastic, motivated individuals to join our team and be a part of something special.
As the Restaurant Manager, you will be responsible for overseeing the day-to-day operations of the restaurant. Your primary responsibilities will include:
- Staff Management: Recruit, train, and manage a team of skilled front-of-house and back-of-house staff. Foster a positive and motivated work environment.
- Customer Service: Ensure exceptional guest experiences by maintaining high service standards, addressing guest concerns, and promoting a welcoming atmosphere.
- Financial Management: Manage the budget, monitor expenses, and maximize revenue. Help implement cost-control measures while ensuring quality remains uncompromised.
- Quality Control: Maintain the highest standards of food and beverage quality, presentation, and service.
- Compliance: Ensure that all health, safety, and licensing regulations are followed. Monitor and enforce sanitation and food safety standards.
- Inventory Management: Oversee inventory levels, order supplies, and manage stock rotation efficiently.
- Problem Solving: Address any issues that arise during service promptly and professionally.
Requirements:
- Experience as a Restaurant Manager.
- Strong leadership, communication, and interpersonal skills.
- Exceptional customer service orientation.
- Solid understanding of restaurant operations, including food and beverage knowledge.
- Ability to work flexible hours, including some weekends and evenings.
- Knowledge of local health and safety regulations.
- Proficiency in restaurant POS systems and MS Office.
- Certification in food safety and responsible alcohol service.
Benefits Package:
- 100% Paid Employee Medical
- Dental, Vision, LTD
- Paid Vacation Time
- 401(k) with Company Match
- Phone Stipend
- $100 Monthly Credit to Spend Across McNellie’s Group Concepts
- Bonus Opportunities
- Growth Opportunities