Marina Operator Assistant

Job Summary

Explore the Marinas at the City for the 2026 season!

The purposes of this position is to assist in the overall operation of the City’s public marinas, ensuring compliance to all relevant Corporate Policies and Procedures, By-laws, expectations and mandates, enforcement of fees and charges and harbor rule. This position requires a high level of customer service to our boaters and park users. There is a high level of business accountability with a strong knowledge of marina assets and industry standards and trends required. 

Employment period is up to October 31, 2026.

Help build a better community - Join our Marinas Team for the Season!

Duties and Responsibilities

• Direct responsibility for marina staff, providing oversight for corporate policy compliance, marina mandates and functions, day to day operation of the marina, staff direction, cash handling, marina business processes, training and supervision of concessions staff.
• Record keeping of all marina functions and activities during the day, Update e mails with regards to business, boater, public correspondence, compliance of all corporate mandates (e.g. cash handling)
• Direct responsibility for marina operations as it pertains to maintenance, boater and public correspondence, customer service and business needs, health and safety adherence, fuel dock operations, grounds maintenance, building cleanliness (e.g. washroom cleaning).
• Responsible for marina policies and procedures and applicable By-laws pertaining to the application of fees and charges, enforcement of harbor rules and regulations, food and beverage, licensed patio operations, transient or tourist boater check-in procedures.
• Direct responsibility for marina operations as it pertains to maintenance, boater and public correspondence, customer service and business needs, health and safety adherence, fuel dock operations, grounds maintenance, building cleanliness (e.g. washroom cleaning).

Skills and Qualifications

• Proficiency in computer applications, including ActiveNet (registration system), POS (point-of-sale systems), and Microsoft Office (Word, Excel, Outlook)
• Working knowledge of Parks and Marina By-laws, including applicable Fees and Charges By-laws is preferred
• Familiarity with “Clean Marine” environmental practices and standards
• Swimming ability and/or lifesaving experience considered an asset
• Ability to perform moderate physical tasks, including pulling and securing boats
• Comfortable working in a marina environment with exposure to varying weather conditions and fuel odors
• Must possess a valid Emergency First Aid & CPR-C certification