Membership Consultant (Melbourne, west)
Job Description
Casual Membership Consultant (Multi-site) | Melbourne's western clubs
If you’re someone who brings energy into a room, thrives on people, and knows how to turn a conversation into commitment — this is where you want to be.
Set within busy, high-traffic clubs in Melbourne's west, this role puts you right at the centre of the action. It’s fast-paced, social, and built for someone who enjoys being on the front line of both member experience and growth.
What You’ll Own
This is a role where presence matters.
You’ll be the person people remember — the one who makes them feel comfortable walking in, confident signing up, and motivated to come back.
Day to day, that looks like:
Setting the tone from the front — welcoming, engaging, and energising every interaction
Turning enquiries into memberships through natural, confident conversations
Showcasing the club through tours that connect people to the space and their goals
Building relationships that lead to referrals, retention, and a strong sense of community
Keeping the club flowing — supporting operations and contributing to a team that performs
The Rhythm of the Role
This club runs busy — and this role sits across key peak periods.
You must be available for:
Monday: 10:00am – 7:00pm
Tuesday: 10:00am – 7:00pm
Saturday: 9:00am – 2:00pm
These shifts are essential to the role and not flexible.
The Environment You’re Stepping Into
High-volume, high-performing clubs where results are visible and rewarded
A team that values energy, standards, and accountability
A member base that is consistent, engaged, and invested in their health
A business that is growing — with genuine opportunity to step into more
What You Need to Bring
This role suits someone who is confident, proactive, and genuinely enjoys people.
You’ll stand out if you have:
Experience in sales, retail, hospitality, or customer-facing environments
The ability to start conversations easily and guide people towards a decision
Strong interpersonal skills — you know how to make people feel comfortable, quickly
A natural drive to hit targets and perform
Initiative — you don’t wait for direction, you create momentum
Full availability for the required shifts
An interest in health, fitness, or lifestyle-focused environments
What’s In It For You
Hourly rate + super + commission potential
Ongoing training and development
A pathway into more hours, full-time roles, or leadership
Complimentary gym membership
A team that’s social, supportive, and driven
How to Put Yourself Forward and Apply
If this feels like your kind of environment, we want to hear from you.
Include a short note with your application covering:
What draws you to this kind of role
Why you’re strong in customer-facing or sales environments
Confirmation you can commit to the required roster
We look forward to hearing from you!