Supply Chain Analyst

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

Step into a role where your attention to detail and analytical mindset keep things running smoothly behind the scenes. As an Analyst, Supply Chain, you’ll help make sure our motor supply chains operate efficiently every day, from supplier onboarding to resolving claims and payment issues. You’ll be hands‑on in the detail, while also contributing insights that help improve processes and manage risk. This is a great opportunity to build strong stakeholder relationships, learn how supply chain operations work end‑to‑end, and play a meaningful role in delivering reliable outcomes for customers and the business. This is a permanent full-time role based in multiple locations across Aotearoa New Zealand.

Ngā Mahi Hei Whakatutuki Māu | What You'll Do

• Coordinate day‑to‑day supply chain operations, including supplier issue management, claims and payment resolution, and purchase order and invoice processing.
• Support supplier onboarding and offboarding activities, including documentation, contract processing, and system administration within established governance frameworks.
• Monitor operational supplier performance, assist with reviews, and help resolve complaints or escalations to support service continuity and customer outcomes.
• Prepare and maintain operational reports, performance data, and risk updates to support informed decision‑making.
• Contribute analysis and practical support to projects and improvement initiatives, ensuring solutions are workable, commercially sound, and deliver real benefits.
• Identify and suggest opportunities to improve processes, controls, and efficiency across day‑to‑day supply chain activities.

Ōu Pūkenga me ōu Wheako | What You'll Bring

• Experience supporting supply chain, operations, procurement, or service delivery activities in a structured environment.
• Confidence working with operational data to identify issues and support effective problem resolution.
• Strong organisation, communication, and stakeholder coordination skills.
• A customer‑focused mindset that balances service outcomes with cost, risk, and operational discipline.
• High attention to detail, particularly when working with financial data, reporting, and documentation.
• A proactive, delivery‑focused approach with the ability to manage multiple priorities at once.

Tā Mātau ki a Koutou| What We Offer

• Boosted KiwiSaver with 4.5% employer contribution and life insurance as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
• Work from home and many more flexibility options with myFlex.
• Up to 50% off personal insurance, including home and motor insurance.
• Annual $500 health & wellbeing payment.
• 14 Weeks paid parental leave.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
*employment type eligibility criteria apply

Applications close: Thursday 14 May 2026 9:59PM NZST

Tā Mātau Ratonga Tautoko | Adjustments & Support
 
If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.

He pitopito kōrero anō mō mātau | More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We acknowledge Tāngata Whenua in Aotearoa and are committed to growing Māori prosperity and wellbeing in Aotearoa through He Rautaki Māori (IAG’s Māori Strategy). We celebrate unique viewpoints shaped by life experiences, cultures and passions. And expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.