Tech Lead - Security Operations Engineer (Network & VPN)

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

We’re seeking a Tech Lead – Security Operations Engineer (Network & VPN) with strong hands‑on experience across VPN, Netskope, and secure access services. This is a senior individual contributor role (no people management), ideal for an engineer who takes ownership of services end‑to‑end and thrives in a BAU‑heavy enterprise environment.

The position blends security operations, project delivery, and continuous improvement, with a key focus on supporting the transition from legacy VPN technology to Netskope.

This is a permanent full-time role based in Gadigal Country (Darling Park 2, Sydney) , Naarm (Melbourne).

What You'll Do

• Provide technical leadership for secure access and segmentation services, including Illumio and Netskope
• Lead architecture, deployment, optimisation, and ongoing operation of security platforms
• Perform day‑to‑day BAU operations, operational changes, and project delivery
• Assist with incident and problem management, ensuring timely resolution of tickets
• Monitor, remediate, and optimise security tooling performance and availability
• Identify and implement automation and process improvements

What You’ll Bring

• Strong security operations focus with deep, hands‑on expertise in VPN technologies, particularly Netskope and Netskope Private Access (NPA)
• 5–10+ years’ experience in enterprise security operations or technology delivery environments
• Proven experience across key security platforms including Netskope, Illumio, Checkpoint/Forcepoint firewalls, CrowdStrike, Akamai/CSC DNS, and Kiteworks
• Solid AWS, networking, and Linux experience with strong operational troubleshooting capability
• Demonstrated ability to improve service reliability, automation, and operational maturity
• Strong collaborator with effective stakeholder engagement skills across technical and non‑technical teams
• Comfortable working in on‑call, incident‑driven environments with a continuous learning mindset

What We Offer

• Boosted superannuation with 13% as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
• Work from home and many more flexibility options with myFlex.
• Up to 50% off personal insurance, including home and motor insurance.
• Partner discounts on private health insurance, tech & appliances, and many more.
• Industry-leading 20 weeks paid parental leave.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.

*employment type eligibility criteria apply

Applications close: Wednesday, 20 May 2026, 11:59PM AEDT

Adjustments and Support

 If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.

More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.