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Bachelor’s degree required; advanced degree preferred
8+ years of experience in pharmaceutical, biotech, or healthcare, with strong exposure to Patient Services, Market Access, or related functions
Demonstrated experience in training, capability development, or commercial enablement
Prior people management experience required
Strong understanding of Patient Services operations, including case management, patient support programs, and access processes
Experience supporting CRM implementations or operational process training preferred
Proven ability to translate business and operational needs into scalable capability solutions
Demonstrated ability to influence cross-functional stakeholders in a matrixed environment
Experience using data and performance metrics to assess impact and drive continuous improvement
Strong foundation in adult learning principles and modern learning approaches
Excellent communication, facilitation, and leadership skills
Director, Commercial Training and Development
Cambridge, MAPosted 1 months ago