Back to jobsEnsure the effective operations of the US distribution network so that product flows from 3PL to customer, safely and reliably
Ensure effective communication between Alnylam and external supply chain partners
Troubleshoot issues, optimize daily operations, and support day-to-day business needs
Develop, govern, and maintain SOPs, Working Instructions, and Channel Policies to leverage efficiencies and drive collaboration, while ensuring clarity, consistency, and compliance
Develop and oversee new processes and workflow mappings
Serve as the primary escalation point for field-identified channel and distribution issues, coordinating cross‑functional resolution strategies and driving timely and successful outcomes
Support contractual and operational performance of our Specialty Distribution and Specialty Pharmacy partners, including Days on Hand targets, KPI monitoring, and continuous optimization of channel execution
Partner closely with cross‑functional teams, including Payer, Field Reimbursement, Patient Services, Analytics, Legal, Supply Chain, Compliance, Field Sales, and Strategic Accounts, to align strategy, manage escalations, and deliver solutions
Assess and track market and operational trends to inform proactive decision making, continuous improvement, and strategic and tactical planning
Manage RFP process, as appropriate
Liaise with Serialization Team to resolve DSCSA exceptions
Lead Product Training / Global Safety Training / Disease State Training for channel partners
Ensure compliance with all corporate policies and industry codes, in collaboration with Alnylam Legal, Regulatory and Compliance
Enhance knowledge of current industry trends and anticipate future changes
