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Job Description
Who We Are Looking For
Crisis24’s Crisis Security Consulting (CSC) team is seeking a Senior Consultant to join our expanding Asia-Pacific practice, based in Singapore. The successful candidate will play a strategic role in driving business development and delivering physical and cyber security risk and crisis management consulting services. We are looking for a highly motivated and driven consultant/practitioner to support our clients and continue to grow our APAC consulting practice.
The Senior Consultant APAC will report to the Senior Director, Africa, Middle East & Asia-Pacific, for the development and maintenance of Best Practice in CSC’s pre-incident consulting services. These responsibilities will be monitored and managed through the company's performance management review cycle and regular monitoring of performance against KPIs throughout the year. Core accountabilities are: Delivery of consulting services; Execution of defined administrative tasks; Participation in the company performance management cycle; Delivery of revenue through new business development tenders & proposals, and Day-to-day CRM.
Location and Travel Requirements
Place of Work: Singapore
Travel Expectations: This role requires regular international travel in support of consulting projects. Flexibility and readiness to deploy at short notice – both domestically and overseas to higher threat environments – are essential.
What You Will Work On
Business Development
Drive new business generation for CSC across Asia-Pacific, meeting and exceeding annual sales and pipeline targets
Develop and manage a proactive lead-generation strategy for clients headquartered across APAC
Build, manage, and convert a sustained pipeline of opportunities, leveraging local networks, industry events, and market intelligence
Scope, price, and manage the development of high-quality RFP responses and proposals
Represent CSC, Crisis24, and GardaWorld in client pitches, briefings, and strategic presentations
Identify opportunities to integrate the broader GardaWorld service offering into client engagements
Provide market insight to internal stakeholders on emerging opportunities, competitive positioning, and regional sector trends
Consulting Services Delivery
Deploy to client offices throughout APAC and/or other overseas locations to deliver CSC’s pre-incident consulting services
Delivery and management of SRM, CM and BCM consulting services (such as risk assessments, policy/plan development, incident and crisis management planning, and other projects)
Produce all relevant documentation in support of assigned pre-incident consulting services delivery; responsible for the quality and standards of such documentation in line with CSC’s best practice doctrine and methodology
Project management of live security risk and crisis management consulting projects and coordination of deployments, including administration of other staff and/or third-party consultants on projects
All hazards response
Deploy to client offices throughout APAC and/or other overseas locations to deliver ‘all hazards’ crisis management response support services on short notice
Account management
Client liaison and account/client relationship management of new and existing consulting clients
Team engagement
Work in cooperation with the wider global consulting team on all aspects of consulting services delivery
Administrative
Maintain and/or oversee accurate accounting records for key clients allocated
Keep Salesforce and any other platforms used by Crisis24 up to date and accurate in relation to relevant accounts and proposals
Support the wider Crisis24 and GardaWorld business as required
This role offers excellent exposure to a range of crisis management and consulting activities, with structured professional development and mentorship within Crisis24
Who You Will Work With
You will collaborate with colleagues across the Crisis24 global network - including teams in Europe, the Americas, the Middle East & Africa, and Asia Pacific - as well as with partners within the GardaWorld group. Cross-functional teamwork with our Special Risks, All Hazards, and Product Risk units will be a key part of your role.
What You Will Bring
Minimum 7 years' relevant previous experience in a security, intelligence, risk, or crisis management environment, working in an operational and/or consulting role
Strong working knowledge of Security Risk and Crisis Management / Business Continuity Management – Best Practice and Industry Standards
Outstanding written and verbal communication and presentation skills
Highly commercial, with the ability to recognise and develop commercial opportunities
Creative thinker who can apply initiative and create solutions to solve clients’ problems
Personable and able to communicate effectively at all levels with team members and clients
Able to relate well to others with confidence and empathy, build trust, and remain calm and resourceful during difficult and emotive situations
Able to demonstrate adherence to values: ethics, discretion, integrity, and accountability
Has the flexibility and motivation to work irregular hours and maintain quality delivery
Invested in development: maintains a high level of industry knowledge and awareness of geopolitical and security/crisis management issues and trends
A second language (particularly Spanish) highly advantageous. Other languages an advantage
Demonstrable commercial experience in developing new business opportunities
Extensive travel experience globally, including in high-threat / hostile environments
Competent skills with office-based software; MS Office
At least one relevant security risk management qualification (CSMP, CPP, PSP or other)
Eligibility to reside and work in Singapore
