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Job Description
We are seeking an Operations and Events Coordinator to support high-impact initiatives with a primary focus on event coordination and special project delivery. This role partners directly with the Program Manager and Operations Manager to plan, execute, and manage meetings, events, conferences, and cross-functional projects.
The ideal candidate brings experience in security operations or a related field, thrives in a fast-paced, emergency-driven environment, and has a passion for problem-solving, organization, and delivering exceptional event experiences. This individual will serve as the first point of contact for executive on-site and off-site events, maintaining a polished and professional presence at all times.
Responsibilities
Event Support & Execution
Plan, prioritize, schedule, and ensure delivery of executive meetings, events, conferences, and workshops—both on-site and off-site
Serve as the primary logistical point of contact for event coordination, health/safety protocols, and attendee management
Coordinate with vendors and contractors to ensure on-time, high-quality delivery of event services, security systems, and operational support
Manage event communications and requests, ensuring timely and accurate follow-through
Develop and implement event policies, protocols, and standard operating procedures
Maintain composure and sound judgment in high-pressure, high-visibility situations involving executives, authorities, clients, and the public
Special Projects & Operations
Support the design and delivery of project deliverables including roadmaps, project plans, change impact assessments, and communications plans
Support cross-functional meetings: capture notes, update project documents, and manage QBRs reviews
Prepare drafts of executive-level presentations for senior leadership
Create and maintain comprehensive project documentation with timely stakeholder updates
Contribute to business case development, change management planning, and governance preparation
Use project management and workflow tools to monitor schedules, manage tasks, and report progress
Collaboration & Leadership
Work collaboratively across business, creative, and technical teams—including geographically distributed partners
Function as a team player who can both lead initiatives and execute on the direction of senior leaders
Manage stakeholder expectations and provide regular, transparent updates on project status
Supervise and direct workflow for event-related and operational communications
Qualifications
Required:
4+ years of relevant project coordination, operations, or administrative experience
Solid planning and organizational skills with strong attention to detail
Ability to manage multiple projects simultaneously and meet deadlines independently
Professional written and verbal communication skills
Experience creating presentations for senior levels of leadership
Experience working with cross-functional and geographically distributed teams
Proficiency in Microsoft Office Suite (especially Excel), Google Workspace, and project management tools
Ability to analyze, prioritize requests, and identify critical issues quickly
High emotional intelligence, customer focus, and a professional, global mindset
Willingness to work evenings and weekends as necessitated by events
Up to 40% travel required
Preferred:
Previous experience in event security logistics and/or event planning
Background in security operations or an emergency-driven business environment
Experience in project management, change management, communications, business analysis, or financial management
Comfort learning new technology and applications quickly
Work Environment
This role operates in a dynamic, corporate environment requiring flexibility to support events and projects both on-site and at off-site locations. The ideal candidate is adaptable, solutions-oriented, open to feedback, and eager to grow within the team and organization.
