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Crisis24

Event Support Coordinator

Menlo Park, CA, USPosted 2 days ago
onsite

Job Description

We are seeking an Operations and Events Coordinator to support high-impact initiatives with a primary focus on event coordination and special project delivery. This role partners directly with the Program Manager and Operations Manager to plan, execute, and manage meetings, events, conferences, and cross-functional projects. The ideal candidate brings experience in security operations or a related field, thrives in a fast-paced, emergency-driven environment, and has a passion for problem-solving, organization, and delivering exceptional event experiences. This individual will serve as the first point of contact for executive on-site and off-site events, maintaining a polished and professional presence at all times. Responsibilities Event Support & Execution Plan, prioritize, schedule, and ensure delivery of executive meetings, events, conferences, and workshops—both on-site and off-site Serve as the primary logistical point of contact for event coordination, health/safety protocols, and attendee management Coordinate with vendors and contractors to ensure on-time, high-quality delivery of event services, security systems, and operational support Manage event communications and requests, ensuring timely and accurate follow-through Develop and implement event policies, protocols, and standard operating procedures Maintain composure and sound judgment in high-pressure, high-visibility situations involving executives, authorities, clients, and the public Special Projects & Operations Support the design and delivery of project deliverables including roadmaps, project plans, change impact assessments, and communications plans Support cross-functional meetings: capture notes, update project documents, and manage QBRs reviews Prepare drafts of executive-level presentations for senior leadership Create and maintain comprehensive project documentation with timely stakeholder updates Contribute to business case development, change management planning, and governance preparation Use project management and workflow tools to monitor schedules, manage tasks, and report progress   Collaboration & Leadership Work collaboratively across business, creative, and technical teams—including geographically distributed partners Function as a team player who can both lead initiatives and execute on the direction of senior leaders Manage stakeholder expectations and provide regular, transparent updates on project status Supervise and direct workflow for event-related and operational communications Qualifications Required: 4+ years of relevant project coordination, operations, or administrative experience Solid planning and organizational skills with strong attention to detail Ability to manage multiple projects simultaneously and meet deadlines independently Professional written and verbal communication skills Experience creating presentations for senior levels of leadership Experience working with cross-functional and geographically distributed teams Proficiency in Microsoft Office Suite (especially Excel), Google Workspace, and project management tools Ability to analyze, prioritize requests, and identify critical issues quickly High emotional intelligence, customer focus, and a professional, global mindset Willingness to work evenings and weekends as necessitated by events Up to 40% travel required Preferred: Previous experience in event security logistics and/or event planning Background in security operations or an emergency-driven business environment Experience in project management, change management, communications, business analysis, or financial management Comfort learning new technology and applications quickly Work Environment This role operates in a dynamic, corporate environment requiring flexibility to support events and projects both on-site and at off-site locations. The ideal candidate is adaptable, solutions-oriented, open to feedback, and eager to grow within the team and organization.

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Event Support Coordinator at Crisis24 | Renata