Digital Commerce Specialist - Salesforce (Group)

Digital Commerce Specialist – Salesforce (Group) 📍 Rotterdam (Kop van Zuid) | Full-time 🎯 B2B Digital Commerce | Salesforce | Global Platform | High Impact Role Add Element [E] to your daily formula At IMCD, Element [E] stands for our people and their entrepreneurial mindset, the driving force behind our success. As Digital Commerce Specialist – Salesforce , you shape how IMCD serves customers digitally in 60+ countries; improving adoption, experience and commercial impact of MyIMCD, our global B2B platform. This is a group-level role with real influence: you translate customer and business needs into smarter digital solutions, guide countries forward, and continuously improve how digital commerce drives growth. Your impact You will: Own and evolve MyIMCD : Drive global adoption, usage and continuous improvement of IMCD's B2B customer platform. Turn insight into action : Analyse customer behaviour, platform data and feedback to identify opportunities for better UX, conversion and engagement. Shape the digital roadmap : Translate business needs into clear backlog items and work closely with developers, architects and external partners. Enable countries to succeed : Support local teams with onboarding, training, best practices and guidance. Helping them grow digital maturity and results. Be the bridge : Align Sales, Marketing, IT and Digital to drive priorities forward. Measure what matters : Provide stakeholders with clear, actionable insights via dashboards and KPIs (e.g. Tableau, Google Analytics). What makes you successful in this role You are someone who: Understands B2B digital commerce and how platforms support commercial excellence. Enjoys stakeholder management in a complex, international organization. Has hands-on experience with Salesforce (Sales Cloud required; Commerce / Experience Cloud is a plus). Has an entrepreneurial spirit, ‘get things done’ mentality and strong problem solving skills. Is comfortable working in agile environments with sprints, backlogs and external development teams. Thinks analytically and uses data to drive decisions. Your background Master's degree in Business Administration, Marketing or a related field. 3–5 years of experience in digital commerce, CRM or related roles (B2B context preferred). Experience working with developers, agencies and cross-functional stakeholders. Strong communication skills in English (written and spoken). Curious mindset with a drive to continuously improve digital solutions. Why IMCD? Global impact; influence digital commerce for customers worldwide. Strategic role; contribute directly to IMCD's group digital strategy. Autonomy trust; space to shape solutions and make recommendations. Strong digital ecosystem; Salesforce, analytics, agile teams, global collaboration. Collaborative culture; work with talented, driven colleagues across digital, commercial and technical teams. Great workplace; modern HQ in Rotterdam, hybrid working, engaged colleagues. About IMCD IMCD is a leading global distributor and formulator of specialty chemicals and ingredients. Headquartered in Rotterdam, we operate in more than 60 countries with over 5,100 employees. With 82 application laboratories and a digital-first approach, we co-create formulations that shape a more sustainable and innovative future. In 2024, IMCD reported revenues of €4.7 billion and is listed on Euronext Amsterdam (AEX). We are driven by entrepreneurship, powered by collaboration, and passionate about enabling progress. Ready to add Element [E] to your career? Apply now and help shape the future of digital commerce at IMCD.