Sr Manager, Customer Excellence

About this Position At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow. This position is with our Consumer Brands business unit – where we empower our employees to bring the best Laundry Home Care and Hair products to people around the world. Dare to learn new skills, advance in your career and make an impact at Henkel. What you´ll do Drive and implement the Customer Excellence Logistics strategy across the organization. Execute our strategic plan to maximize Value Creation. Work on bridging gaps across the organization to drive efficiency by identifying process improvements and foster trusted partnerships. Demonstrate a growth mindset that incorporates end to end supply chain / cross functional perspectives beyond your role. Must be a self-starter that demonstrates curiosity and entrepreneurial spirit to make decisions on behalf of the business. Demonstrate ownership and accountability of results. Drive continuous improvements and process innovation within the department. Collaborate with cross-functional partners: Sales, Category, Customer Service and Planning Functions to meet internal and customer initiatives. Communicate internally customer initiatives and requirements with anticipated impact on Henkel Consumer Brands. Possess expert knowledge and experience of supply chain operations, including EDI, VMI, CPFR, Customer Data Systems, Transportation, Warehousing, Production Scheduling and Demand Planning.