Back to jobsDesign and implement the patient access program strategy, including workflows, standard operating procedures, and key performance metrics
Advise on case management systems and technology tools to support efficient operations and reporting
Develop training materials and knowledge resources covering wound care coding, payer policies, and appeals strategies
Create dashboards and reporting frameworks to track program performance, identify trends, and inform continuous improvement
Partner with sales, marketing, and medical affairs to align patient access support with commercial objectives
Collaborate with sales, patient services vendors, and provider office staff to streamline workflows, resolve access issues quickly, and support a frictionless Mirragen treatment journey
Feed real-world insights (e.g., common denial reasons, documentation gaps, coding challenges, payer policy trends) to commercial, market access, and medical affairs teams to refine strategy, evidence generation, and provider tools
Hire/train additional staff as volume grows
