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Support North America Sales, Service and Customer Service organizations by leading process improvement projects.
Build and maintain strong relationships with key stakeholders across the business.
Complete process mapping to identify current and future states.
Conduct ROI analyses to identify and promote benefits of process improvement initiatives to the business.
Use data and metrics to identify and evaluate opportunities for process improvement projects.
Conduct research/interviews to gain information on process or project and uses analysis to provide recommendations to customer.
Use process improvement tools such as a flow chart, gnatt chart, pareto chart, process mapping, and fishbone diagram, etc.
Present work or findings to peers, teams, and managers.
Effectively set deadlines, assign responsibilities, monitor and summarize progress of a project in order to drive on-time completion.
Develop new/updated documentation as a result of a process improvement projects.
Demonstrate strong commitment to personal development and willingness to learn and apply process improvement and business transformation tools and methodologies.
Assist in the recommendation and establishment of new Key Performance Indicators (KPI’s) to support company objectives and goals.
May work as a project manager on both smaller projects that provide value within an organization, as well as complex projects or process improvements that drive standardized work.
Collaborate with multiple departments, Subject Matter Experts (SME's), and outside consultants and vendors
Contribute to a culture where continuous improvement is a “way of life.”
Senior Process Improvement Analyst
Eden Prairie, MN$85K - $128K / yearPosted 2 weeks ago
Full-timeonsitesenior