IT Executive support

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

As part of IAG’s Elevated Support team, you’ll deliver high‑touch, premium IT support to the IAG New Zealand Board of Directors and NZ Leadership Team, with additional support for Australian Board and senior leaders when visiting New Zealand.

This is a highly visible role requiring discretion, professionalism, and responsiveness. You’ll ensure technology enables executive productivity seamlessly, proactively anticipating needs and resolving issues with speed and care.

 This is a permanent full-time role based in Tāmaki Makaurau (Auckland).

Ngā Mahi Hei Whakatutuki Māu | What You'll Do

• Deliver personalised, executive‑level IT support to Board members and senior leaders, both onsite and remotely
• Prepare and support high‑priority executive and Board meetings, including technology setup and coordination with AV teams
• Resolve incidents, service requests, and changes quickly and discreetly, exceeding agreed service levels
• Perform hardware and software installations, upgrades, and replacements as required
• Contribute expertise, insights, and continuous‑improvement initiatives to support broader Technology and business priorities

Ōu Pūkenga me ōu Wheako | What You'll Bring

• Minimum 5 years’ experience in desktop, onsite, service desk, or IT executive support roles
• Strong experience supporting senior executives with a high level of professionalism and discretion
• Solid technical knowledge across Windows, macOS, O365, Active Directory, Entra, Azure, Teams, AV and collaboration tools
• Excellent customer service, presentation, and communication skills, with the maturity to engage confidently with senior stakeholders
• A proactive, solutions‑focused mindset with the ability to work autonomously and collaboratively

Tā Mātau ki a Koutou| What We Offer

• Boosted KiwiSaver with 4.5% employer contribution and life insurance as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
• Up to 50% off personal insurance, including home and motor insurance.
• Annual $500 health & wellbeing payment.
• 14 Weeks paid parental leave.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.

*employment type eligibility criteria apply

Applications close: Sunday 17 May 2026 9:59PM NZST

Tā Mātau Ratonga Tautoko | Adjustments & Support

 If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.

He pitopito kōrero anō mō mātau | More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We acknowledge Tāngata Whenua in Aotearoa and are committed to growing Māori prosperity and wellbeing in Aotearoa through He Rautaki Māori (IAG’s Māori Strategy). We celebrate unique viewpoints shaped by life experiences, cultures and passions. And expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.