Technology Commercial Strategy & Optimisation Lead

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible. 

Join a technology products and services team that delivers innovative, resilient solutions at scale—and drives real market differentiation for IAG. 

In this role, you’ll manage the system of work that keeps Technology commercially sharp and transparent. You’ll turn complex spend insights into clear recommendations, helping leaders make smarter, faster decisions that lift value across the organisation. 

You’ll be a trusted advisor, influencing how Technology invests, operates and plans for the future. And as IAG’s tech landscape evolves, you’ll have space to grow your skills, broaden your impact and take on new opportunities across Technology and beyond. 

If you love blending commercial thinking with tech insight, this role puts you at the centre of where strategy and execution meet. 

This permanent role, offers a flexible hybrid work model and open for applications in Naarm (Sydney).

What You'll Do 

• Drive deep commercial and costtoserve insights across the full T&O cost base, including total cost of ownership (TCO) across applications, platforms and services.

• Build and run advanced financial models to support scenario analysis, business cases, investment decisions and cost optimisation opportunities. 

• Assist in T&O cost allocation, budgeting, forecasting and investment analysis, ensuring transparency, accuracy and alignment to strategic priorities. 

• Shape and deliver strategic commercial initiatives and Future Fit project work, partnering closely with Finance, Technology and Operations stakeholders. 

• Produce executiveready insights and analysis that enable the T&O Leadership Team to make wellinformed decisions, leveraging an enterprisewide understanding of value and cost drivers 

• Own, enhance and expand the Commercial Office’s key reporting tools and assets, Tableau dashboards, Apptio insights, financial models and decisioning frameworks. 

• Continuously improve commercial processes, data flows and systems, identifying opportunities to streamline, automate and uplift commercial intelligence for T&O. 

• Cost drivers Analysis across T&O total cost base, including TCO (total cost iof ownership) across applications.

• T&O cost allocation, budgets and investment opportunities

• Project work / Future Fit 

• Analysis and strategic insights to inform TOLT decision making, taking a total T&O approach in to consideration 

• Own and develop commercial tools such as tableau and month end reporting (Excel / Tableau) 

• Proactively look for ways to improve current processes and systems.

• Various advanced financial modelling and analysis

• Build and develop tableau dashboards 
   

What You'll Bring 

• Qualifications preferred but not essential - CA/CPA

• Ideally a consulting background 

• Degree in a Business related discipline or an MBA 

• 8+ years experience in a commercial or financial analyst role 

• Consulting toolkit – problem solving, strategic thinking, influence, communication and presentation / storytelling

• Apptio experience- desirable 

• Project management & change management 

• External environment awareness 

• Strong technical skills 

• Modelling skills (advanced excel and power query) 

• System implementation experience 

• Proactive 

• Leadership skills
   

What We Offer 

• Boosted superannuation with 13% as standard. 

• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you). 

• Work from home and many more flexibility options with myFlex. 

• Up to 50% off personal insurance, including home and motor insurance. 

• Partner discounts on private health insurance, tech & appliances, and many more. 

• Industry-leading 20 weeks paid parental leave. 

•  Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities. 

*employment type eligibility criteria apply 

Applications close: Sunday, 17 May 2026, 11:59PM AEDT 

Please note – full time, part time, and job-sharing arrangements will be considered. 

Make sure to discuss your application with your current manager before applying. 

Adjustments and Support 

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.