Technical Specialist Point of Care
Job Description
Why Join Our Team?
A people-first workplace environment that prioritizes belonging, wellness, and psychological safety.
Hybrid, virtual, and in-person working environment (where applicable).
Progressive health and dental benefit plans.
HOOPP pension plan with employer and employee premium sharing.
Enhanced wellness initiatives, including virtual fitness classes and on-site gym memberships.
If you are ready to embrace this exciting challenge and contribute to the success of Southlake Health, we encourage you to apply and be part of our dedicated team, making a difference in the lives of our employees and the community we serve!
Are you a Medical Laboratory Technologist passionate about quality and collaboration? In this role, you’ll lead our hospital-wide POC program, ensure compliance with accreditation and ministry standards, and partner with clinical teams to support safe, effective point-of-care testing.If you’re ready to make a meaningful impact on patient care, we’d love to hear from you.
The Point-of-Care Technical Specialist (POC) is a Medical Laboratory Technologist (MLT) and has the responsibility for overseeing the hospital Point of Care Program, chairing of the POC Meeting and meeting the requirements of the Accreditation Canada Diagnostics and the Ministry of Health and Long-Term Care. The Point-of-Care Technical Specialist will serve as a liaison to the laboratory by interacting with other health care providers. The Point-of-Care Specialist will also support Laboratory Information Specialist (LIS) and will act as a backup LIS Specialist as required. The Point-of-Care Technical Specialist in collaboration with management will form part of the selection team for any capital equipment required when a Point-of-Care request has been approved.
What You’ll Be Doing
You will support safe, accurate, and reliable point-of-care testing across the organization by ensuring all staff performing POC testing are properly trained and proficient in:
- Specimen collection
- Verifying equipment performance to specifications
- Performing POC tests accurately
- Identifying and addressing equipment or testing issues early
- Recognizing and confirming abnormal results
- Taking appropriate action and reporting results in accordance with standards
What You’ll Bring
- General Medical Laboratory Technologist (MLT) with 3–5 years of related experience (POC experience preferred)
- Member in good standing with the College of Medical Laboratory Technologists of Ontario (CMLTO)
- Experience with Meditech, POCT middleware, Microsoft Office, and document management systems
- Strong team player with the ability to foster positive working relationships
- Excellent organizational, time management, communication, and interpersonal skills
- Demonstrated critical thinking, troubleshooting, and problem-solving abilities
- Innovative, adaptable, and eager to learn
- Strong commitment to customer service and teamwork
- Excellent attendance, punctuality, and work ethic
- Proven ability to meet attendance expectations in accordance with the Attendance Support Policy
- Other duties as assigned
Southlake Health is fully committed to a culture of belonging and an inclusive environment that encourages every team member to lead within their role, generate innovative ideas that reinforce our mission and goal to create a healthy workplace where our community can thrive.
Regular and reliable attendance is an expected requirement of this position.
We are committed to a selection process and work environment that is inclusive and barrier-free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants who may require accommodation during the selection process are encouraged to notify the Human Resources Department when contacted for an interview. The People, Culture and Experience team will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process, which will enable you to be assessed fairly and equitably.
Use of Artificial Intelligence (AI)
We prioritize a people-first workplace culture which emphasizes equity and inclusion throughout our hiring process. To ensure fairness and transparency, all applications are reviewed and assessed by our dedicated team of recruiters and hiring managers, not by artificial intelligence (AI). We value the unique perspective each candidate brings to our organization.
Health & Safety Workplace Responsibilities
It is the responsibility of all Southlake Health employees to work safely and promote health and safety in the workplace. Employees must adhere to the duties of workers, as stipulated in Section 28 of the OH&S Act, as well as all Southlake OH&S policies and procedures. Must be able to perform all necessary bona fide duties for the position, as outlined in the position guide. Must review and be capable of performing duties as outlined in the Job Demands Analysis for the position as a condition of offer. Proven ability to attend work regularly as per the Attendance Support Policy.
Commitment to Diversity and Inclusion
Southlake Health is fully dedicated to employment equity, diversity, and inclusion in our recruitment practices. We welcome candidates who identify with equity-seeking groups, including women, racialized individuals, Indigenous Peoples, persons with disabilities, and those from the 2SLGBTQ+ community. Any information provided will be kept confidential and used appropriately in our recruitment process.
Anti-Oppression/Anti-Racism at Southlake Health
Southlake Health is committed to having a workforce that is reflective of the diversity of York Region and strongly encourages applications from all qualified individuals, and from those who can provide different perspectives and contribute to a further diversification of ideas.
Only candidates selected for an interview will be contacted. Thank you for your submission. We appreciate your interest in joining Southlake Health!