HUB / SASA Customer Settlement Specialist

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

About Us

Wilhelmsen is a global maritime industry group founded in 1861. We have the biggest maritime network in the world, with a presence in over 540 offices globally. Our mission is to shape the maritime industry by delivering innovation, sustainability and unparalleled customer experiences to enable global trade and a more sustainable future. We serve over half of the worldwide merchant fleet with products and services, and supply crew and technical management for some of the most complex vessels in the world.

Global Business Services (GBS) is an in-house service provider specializing in HR, Finance and Technology for Wilhelmsen - providing high quality, scalable, reliable solutions that drive efficiency, enhance customer experience and cost-efficient business support services

Job title

HUB / SASA Customer Settlement Specialist

Purpose

This position is responsible for facilitating payments from the service agreement customers and distribute funds to WPS offices across the network.

Interrelations

The position functionally and administratively reports to Cash Collector Team Leader.

What you will work on: 

• Responsible for recording and following up cash transactions related to Ships Agency
• Check payments received from customers and transfer funds to respective WPS offices around the world
• Multiple port calls (float account) and “call by call” payments
• Update payments and floats in VA
• Reconcile balances between WPS and the service agreement customers
• Book all incoming payments in IFS
• Match supplier invoices with payments
• Continuous communication with WPS local offices and Global Agents
• Check limitations regarding OFAC restricted countries or currency restrictions
• Reconcile bank accounts
• Send financial statement of account to the customer
• Send bank reconciliation and copy of bank statement to Financial Manager

Qualifications you have for this role:

• Bachelor’s degree preferably in Accounting or Finance
• +2 years of relevant experience in finance, preferably processing in a high volume environment
• Good knowledge of accounting principles
• Previous experience in a similar Accounts Payable environment within an organisation or SSC/BPO environment is advantageous
• Computer literacy – Excel, Word and other large enterprise systems is advantageous (e.g. IFS, SAP, Oracle etc.)
• Good command of the English language (spoken & written). Additional European / Middle Eastern / Asian language(s) skills will be advantageous

Location:

The position will be based in Kuala Lumpur office located at KL Sentral which is a strategic work location with convenience travelling by Monorail, Rapid Kelana Jaya Line, MRT and KTM services as well as easy to get to go by public transportation.

What we offer:

• 5-days work week including complying with Malaysia’s Public Holiday

• International work environment and culture

• Great learning and development opportunities

• Hybrid working arrangement (3 days in the office, 2 days remotely)

How to apply:

Sounds interesting? If you see yourself fitting into this role, please let us know why the role interest you. Apply online through our career portal at https://www.wilhelmsen.com/careers/ under Current Vacancies by creating a ‘Candidate Home’ account and thereafter upload your resume and expected salary.

Please note that all positions at Wilhelmsen are subject to reference and ID checks. For certain roles, additional background screening may be required.