Senior Manager, Product Management (Commerce)

Job Responsibilities

Leadership & People Management 

• Team Development: Directly manage, mentor, and coach PMs of all levels, implementing development plans and clear OKRs while fostering a culture of inclusion, empathy, and candid feedback. 

• Operational Excellence: Set the bar for product quality and process including AI-first mentality for PM efficiencies, lead the team through change, manage budgets/resources, and navigate difficult trade-offs or conflict with professionalism. 

• Strategy Translation: Convert broad company goals into actionable priorities and quantifiable Objectives and Key Results (OKRs) for the product organization. 

Product Strategy & AI Innovation 

• AI-First Mentality: Identify and execute opportunities for AI to solve customer pain points and improve internal PM efficiencies. 

• Commerce Expertise: Leverage a deep understanding of the e-commerce landscape and marketer challenges to establish industry partnerships and stay ahead of trends. 

• Data-Driven Insights: Distill complex data into actionable insights; implement and monitor dashboards to ensure the team pivots based on user feedback and metrics. 

• Vision & Evangelism: Act as a visible spokesperson for the product, articulating strategy to executive leadership and external stakeholders through demos and speaking engagements with emphasis on how it drives customer value. 

Execution & Cross-Functional Impact 

• Collaborative Partnership: Work seamlessly across Sales, Marketing, Customer Success, Pricing, GTM Operations, Support, Engineering, Design, Legal, and Finance to ensure timely, high-quality product delivery. 

• Complex Problem Solving: Tackle strategic and operational challenges with a nimble, "scrappy" approach, maintaining high attention to detail while juggling a multi-product suite with fixed resources.