SSVF Team Leader — Las Vegas, NV | Full-Time | Exempt

$52,141–$62,569.20 (commensurate with experience)

Lead with purpose. Help veterans and families remain housed and stable. Join U.S.VETS and support veterans through housing-focused case management and community-based services.

Are you a strong case management professional with leadership experience and a passion for helping veterans and families overcome barriers to housing stability? Do you thrive in fast-paced environments where collaboration, accountability, and problem-solving are essential?

U.S.VETS—the nation’s largest nonprofit dedicated to preventing and ending veteran homelessness—is seeking an SSVF Team Leader to support and supervise staff serving veterans and their families through the Supportive Services for Veteran Families (SSVF) program.

This role is ideal for someone who can lead a team, support direct services, and help ensure positive outcomes for veterans facing homelessness or housing instability.

The Opportunity

As the SSVF Team Leader, you will provide guidance and supervision to direct service staff while supporting the delivery of housing-focused case management services to veterans and their families. Reporting to the Program Coordinator, you will help oversee daily operations, monitor program compliance, and ensure quality services are being delivered effectively.

This is a hands-on leadership role that combines supervision, client support, outreach, and program accountability.

What You’ll Do

• Lead the Team: Supervise and support case managers and direct service staff
• Support Housing Stability: Assist veterans and families with obtaining and maintaining permanent housing
• Oversee Case Management: Support intake, eligibility screening, housing plans, and service coordination
• Conduct Outreach & Engagement: Visit shelters, treatment programs, community locations, and other outreach sites to connect veterans to services
• Perform Home Visits: Support staff and clients through field-based case management services
• Ensure Compliance: Conduct case file audits, monitor HMIS documentation, and ensure data accuracy
• Track Outcomes: Assist with reporting, program metrics, and compliance deliverables
• Coordinate Care: Collaborate with VA staff, landlords, community agencies, and service providers
• Support Financial Assistance Processes: Ensure Temporary Financial Assistance requests are reviewed properly and meet eligibility requirements
• Facilitate Team Meetings & Training: Help maintain communication, accountability, and staff development

What Makes You a Strong Fit

• You can support staff while maintaining accountability
• You are organized and able to manage multiple priorities
• You communicate professionally with clients, landlords, and community partners
• You can navigate crisis situations calmly and effectively
• You understand the importance of both compassion and structure

Qualifications

• Bachelor’s degree in social services or related field required
• Minimum of 2 years of experience working with homeless and/or at-risk veterans and families
• Leadership or supervisory experience preferred
• Experience with housing-focused case management and community outreach preferred
• Strong written and verbal communication skills
• Experience with HMIS and case management documentation preferred
• Valid driver’s license required; must meet company insurance requirements and complete driver training
• Must have a registered and insured personal vehicle for field-based client visits; mileage reimbursement provided

Why Join U.S.VETS?

At U.S.VETS, your leadership directly impacts housing stability and long-term success for veterans and their families.

• Comprehensive Benefits: Medical, dental, vision, 401(k), and paid time off
• Leadership Development: Opportunities for growth within a mission-driven organization
• Meaningful Work: Help veterans and families remain safely housed and connected to critical resources
• Supportive Culture: Work alongside dedicated professionals committed to service and outcomes

Ready to Lead and Make an Impact?

Apply today and help veterans and families build stability, independence, and hope.

Not sure if you meet every requirement? Apply anyway.
If you bring leadership, accountability, and commitment to the mission, we encourage you to apply.