Job Description
Summary
The Administrative Assistant / Receptionist serves as the first point of contact for the organization in both plants (KS & TN) while providing administrative support to the Brand President and assisting with daily store operations. This role requires a highly professional, friendly, and positive individual with strong communication skills and an executive presence. The ideal candidate ensures a welcoming, organized, and efficient workplace.
Essential Duties and Responsibilities
Reception & Front Desk
• Answer phones, direct calls, take messages, and manage voicemail
• Greet guests professionally and ensure proper visitor procedures
• Maintain a clean and welcoming front desk area
• Manage conference room scheduling
• Handle incoming/outgoing mail and deliveries
Executive Administrative Support
• Manage calendars, meetings, and appointments for the Brand President
• Arrange travel for leadership, staff, and guests
• Prepare reports, presentations, and correspondence
• Assist with meetings, events, and meals
• Handle confidential information with discretion
• Support special projects as needed
Store Operations Support
• Support day-to-day store operations
• Provide excellent customer service
• Help maintain store appearance and organization
• Coordinate supplies and vendors
• Order and distribute supplies
General Administrative Support
• Assist departments as needed
• Maintain organized documentation
• Support internal communication
• Perform other duties as assigned
Qualifications
Education and/or Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Administrative, reception, or customer service experience preferred
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must have excellent communication skills.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Other Qualifications:
• Professional and polished demeanor
• Strong communication skills
• Highly organized and detail-oriented
• Ability to multitask in a fast-paced environment
• Positive and proactive mindset
• Proficient in Microsoft Office
• Maintains confidentiality
• Bilingual (English/Spanish) preferred
Physical Demands
- Sits 7 hours
- Stands 1 hour
- Walks 1 hour
- Drives 0 hours
Employee Lifts and/or Carries:
Maximum: 50 (lbs) Frequently: 5 (lbs) Occasionally: 10 (lbs)
Employee uses Hands for repetitive activities:
- Simple Grasping: Right, Occasional Left, Occasional
- Pushing/Pulling: Right, Occasional Left, Occasional
- Fine Manipulation: Right, Occasional Left, Occasional
Employee uses Feet for repetitive activities:
- Right: None Left: None
Employee is required to perform these activities:
- Bending At Waist: Occasional
- Squatting: Occasional
- Climbing Ladders, Stairs: Occasional
- Kneeling On Ground: Occasional
- Reaching Above Shoulder: Occasional
Work Environment
Safety glasses and closed-toe shoes are required when on the production floor. Typical 8-hour work days, overtime required when deemed necessary.
Competencies
Teamwork: Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.
Motivation: Measures self against standard of excellence.
Quality: Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.
Attendance/Punctuality: Is consistently at work and on time.
Dependability: Takes responsibility for own actions.