Back to jobsAct as the samples specialist, understanding core processes on a detailed level across for one or multiple product divisions, the related calendars and the various internal & external systems in use
Execute all sales samples related daily activities incl. purchase order placement, purchase order management, initial communication and follow-up for all internal customers based on the defined service level agreement
Address availability issues impacting sales activities, present potential scenarios to solve the situation (always in line with defined procedures & policies) and escalate when required
Communicate effectively with Markets globally and different internal teams including Marketing, Sourcing Operations, Liaison Offices, IT, Logistics, Finance/Corporate Solutions and others
Provide service excellence to Marketing and Markets as a key contact for managing all sell-in sample related issues, help to identify and address gaps
Play a key role in the implementation of sell-in sample related projects by providing day job views and showing a hands-on mentality on a workstream level