Job Description
UCFM VIP Team Member
The VIP (Very Impressive People) team member will ensure that every person entering the church as a guest or visitor is greeted and that visitors are offered assistance as appropriate so that everyone feels important and welcome and is able to find his or her desired information and or destination easily.
Ministry Area/Department | Hospitality |
Position | VIP Team Member |
Accountable To | Director of Visitor Experience |
Ministry Target | Visitors and guests |
Position Is | Volunteer |
Position May Be Filled By | Church member |
Minimum Maturity Level | New, growing Christian |
Spiritual Gifts | Serving • Exhortation • Administration |
Talents or Abilities Desired | Comfortable talking to and greeting guests • Ability to give good directions regarding church facilities • Customer Service Oriented • Problem Solver |
Best Personality Traits | Hospitable • Outgoing • Sensitive to needs and feelings of others • Friendly • Dependable-expresser |
Passion For | Making people feel welcome |
Length of Service Commitment | One year minimum |
Anticipated Time Commitments
1. Doing ministry/preparing for ministry: 1 hour a week
2. Participating in meetings/training: minimal, as needed for visitor reception
Responsibilities/Duties
1. Greet and welcome visitors and guests
2. Ensure visitors get to their desired destination.
3. Introduce visitors to church staff, teachers and members of similar age when possible.
5. Serve at the VIP welcome center
6. Make sure the welcome center is stocked with information about the church’s ministries, tracts, a map of the church, etc.
7. Assist and facilitate during visitor reception, minimum 2 Sundays per month
8. Have knowledge of events, classes, etc. at the church and church facilities
9. Dress appropriately adhering to any specific attire for VIP team members