Job Description
Good interpersonal, communication, and negotiation skills with the ability to build strong customer relationships.
Ability to confidently handle customer objections and provide effective solutions.
Proactive, energetic, and able to work independently as well as collaboratively within a team environment.
Self-motivated energy.
Proficiency in English and Bahasa Malaysia is required.
Ability to communicate in Mandarin and/or other Chinese dialects would be an added advantage to facilitate effective communication with Chinese-speaking principals and customers.
Able to make and assess personal/team decisions and align actions with the organisation’s vision and mission.
Able to establish and maintain open/trusting relationships with colleagues and stakeholders to nurture collaborative partnerships and work towards a common goal.
Able to contribute and encourage new ideas and approaches to support business growth; demonstrate openness to and enthusiasm for new initiatives and appropriately challenge the status quo; adapt and improvise quickly, appropriately, and decisively to internal/external changes.
Able to display accountability for team and personal decisions/outcomes and take proactive actions to achieve results with dedication to follow through on commitments; create plans and manage resources to accomplish and deliver self and team’s commitments.
Able to understand and prioritise stakeholders’ needs/expectations and develop solutions to improve service delivery.
Able to appreciate the complex interrelationships between external factors and internal business operations and develop strategic plans in response to market shifts and shocks anchored on the organisation's vision, purpose, and strategy.
Able to nurture the culture of a learning organisation.