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The primary focus of this role is to manage and administer the operational aspects of the Warranty Recovery enterprise that supports the Commercial Recovery teams. The incumbent will handle end-to-end engagement with suppliers for all activities related to Supplier Warranty Claim administration based on assigned global commodities. This includes the creation of supplier claims and managing their complete lifecycle through to final closure and payment reconciliation between AGCO and suppliers. The role requires the use of global warranty tools and systems to engage suppliers effectively. It also involves providing clear reporting and data to support aligned commercial warranty recovery teams. The position plays a key role in adhering to and enforcing global warranty recovery processes. Consistency across tools, activities, and reporting is essential to optimize warranty recovery outcomes. The focus is on building an efficient operational framework that enables the global warranty recovery strategy. The Recovery Analyst will work closely with Commercial Recovery teams to align actions and priorities. Collaboration includes supplier strategy, escalation management, reporting, and KPI tracking. Emphasis is placed on improving functional efficiency and turnaround times.
Job Description
The primary focus of this role is to manage and administer the operational aspects of the Warranty Recovery enterprise that supports the Commercial Recovery teams. The incumbent will handle end-to-end engagement with suppliers for all activities related to Supplier Warranty Claim administration based on assigned global commodities. This includes the creation of supplier claims and managing their complete lifecycle through to final closure and payment reconciliation between AGCO and suppliers. The role requires the use of global warranty tools and systems to engage suppliers effectively. It also involves providing clear reporting and data to support aligned commercial warranty recovery teams. The position plays a key role in adhering to and enforcing global warranty recovery processes. Consistency across tools, activities, and reporting is essential to optimize warranty recovery outcomes. The focus is on building an efficient operational framework that enables the global warranty recovery strategy. The Recovery Analyst will work closely with Commercial Recovery teams to align actions and priorities. Collaboration includes supplier strategy, escalation management, reporting, and KPI tracking. Emphasis is placed on improving functional efficiency and turnaround times.