Delivery Partner

At Quest Global, it’s not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.

Key Responsibilities
•· Strategic Planning & Capability Development - The Delivery Leader is responsible for developing and executing comprehensive delivery strategies and ensuring alignment with overall business objectives. This involves ensuring delivery plans and capabilities meet customer expectations and market trends.

· Revenue Growth & Financials - Partnering with the Sales Leader, this role drives revenue growth by achieving the top position for current customers and identifying new opportunities to expand the business unit. Developing strategies to capitalize on market potential, focusing on financial targets such as Contribution Margins and strengthening overall delivery performance.

· Service Delivery Excellence & Operational Optimization - Optimizing end-to-end service delivery; high-quality, efficient, and timely execution across multicultural and multi-geographic teams. Fostering continuous improvement, implementing best practices, automation, and innovation.

· Customer Relationship & Value Proposition - With deep domain knowledge, the Delivery Leader builds and nurtures strong customer relationships within the VAU, acting as a trusted advisor to the customer and senior management while addressing unique requirements. The role focuses on developing a compelling value proposition that strengthens customer intimacy and long-term partnership.

· Team Leadership & Talent Development - Leading a large delivery function, this role provides guidance, mentorship and strategic direction to the team. This role fosters a collaborative, high-performance culture that emphasizes teamwork, accountability, and professional development.

· Cross-Functional Alignment - The Delivery Leader role collaborates with People Functions, PMO, and other functional leaders to secure seamless coordination of delivery activities across geographies.

· Performance Monitoring & Data-Driven Decision Making - The Delivery Leader role establishes Key Performance Indicators (KPIs) and metrics to measure the effectiveness of delivery operations. Regular monitoring, data analysis, and insightful reporting to Vertical Delivery Leader (VDL) and other stakeholders to ensure transparency and strategic decision-making.•

We are known for our extraordinary people who make the impossible possible every day. Questians are driven by hunger, humility, and aspiration. We believe that our company culture is the key to our ability to make a true difference in every industry we reach. Our teams regularly invest time and dedicated effort into internal culture work, ensuring that all voices are heard.

We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace.

· Educational Qualification - Bachelor’s or Master's degree in engineering.

· Delivery Leadership - Ability to lead large multi-time-zone teams across different countries and manage global/offshore delivery models.

· Collaboration with Sales Leadership - Strong partnership experience with sales and business development teams to identify revenue opportunities, align delivery capabilities and contribute to deal shaping and solutioning. Experience in co-developing account growth strategies and leveraging delivery as a differentiator.

· Strategic Customer Relationships – Demonstrated experience in influencing technical and business decision-makers and established mid-level customer relationships. Experience in leading technical workshops, executive briefings, and customer-focused events.

· Market & Competitive Awareness - Good understanding of adjacent technologies, competitor services, and market trends to drive informed business decisions.

· Building and Scaling High-Performance Delivery Teams - Expertise in recruiting, mentoring, and developing cross-functional, globally distributed teams with deep technical capabilities. Skilled in fostering a culture of continuous learning.