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Job Description
- Partner with Group and business leadership to frame complex commercial questions, develop strategic options, and support investment decision-making
- Lead advanced analysis and insight generation, synthesising data from multiple sources (commercial performance, customer behaviour, digital platforms and market intelligence) to diagnose issues, identify opportunities and inform strategic decision-making
- Translate complex data and consumer insight into clear, actionable recommendations, providing structured problem-solving and solutions to address key commercial challenges
- Develop robust business cases and multi-year scenarios to support new initiatives, partnerships and platform development
- Establish programme governance for priority commercial initiatives, including steering committee (steerco) oversight, ensuring clear scope, milestones, dependencies and accountabilities
- Coordinate many concurrent project workstreams, ensuring defined objectives, deliverables and alignment of interdependencies
- Analyse and embed customer insight into commercial agendas, shaping propositions, journey mapping and functional operating models to deliver industry leading, brand-led customer experiences and commercial performance
- Act as a trusted partner to senior stakeholders, facilitating alignment between global and local operations based colleagues
- Prepare clear, structured materials for leadership and the Chief Commercial Officer
- Support change and operational adoption of key commercial initiatives and changes
General Requirements
- Bachelor’s degree in Business, Finance, Accounting or a related discipline
- Experience in commercial or business strategy, programme leadership or transformation roles, gained within top-tier consulting, strategy or complex matrix organisations
- Demonstrated exposure to luxury, hospitality, consumer, retail or lifestyle businesses
- Strong financial modelling and commercial acumen, with experience building multi-year P&L forecasts and investment cases
- Proven ability to lead cross-functional programmes spanning business, digital and technology teams
- Comfortable operating at senior leadership level, including presenting recommendations and progress updates to executives
- Experience working across multiple geographies and regions
- Analytical, structured and calm under pressure
- Commercially minded, with a clear line of sight from strategy to execution
- Able to move between detail and altitude without losing clarity
- Confident influencing without authority in complex, matrixed environments
- Values rigour, simplicity and thoughtful progress over theatrics
- Fluent in English; proficiency in Mandarin and/or Cantonese is strongly preferred
We are delighted to receive your resume for further consideration.
