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Job Description
60% - Insurance Program/Claim Support:
- Aid in the compilation of underwriting data, claims information, and coverage changes.
- Actively assist units and departments with their insurance applications in order to ensure timeliness and accuracy of submissions.
- Monitor identified insurance and risk management issues, document information/data as it is received by OARC, and track through the follow-up process.
- Design, develop, and maintain tools and methods to collect and store insurance and risk management related data and projects. Ensure all materials are up to date and properly stored.
- Procure certificates of insurance and verifications of providers coverage/claims history upon request along with other requested information in a timely manner.
- Ensure that invoices for insurance coverage are processed, allocated, and paid in a timely fashion.
- Maintain records, combine data from multiple platforms, and prepare reports.
- Support professional liability programs.
- Maintain a strong service focus by developing productive working relationships and regular communication with team members, university affiliates, and administration.
- Foster a consultative role regarding insurance topics throughout the university.
- Manage insurance claims by actively engaging with the impacted party/unit and ensuring that communication with the broker/insurer is efficient and that all parties remain informed throughout the process.
- Assist in the Graduate Medical Education professional liability enrollment.
- Assist with identifying additional risk mitigation measures that might accompany risk transfer and which might help to limit personal injury, property loss, or other negative financial impacts.
- Assist with improving internal risk management process in order to better and more efficiently serve customer/clients.
- Administer and manage TDX task tracking workflows.
- Serve on various committees or standing meetings as needed.
- Performs other duties as assigned.
- Identify ways to improve communication and relationships with other departments and affiliates within the university.