Job Description
Ka aha tō rā e kite ai? - What will your day look like?
This role is accountable for:
- Monitoring Vendor Performance obligations by monitoring and tracking vendor performance.
- Lead Monthly meetings in order to track how well the Vendor has been carrying out their performance obligations
- Confirm (from the ANZ operational team) that deliverables or services have been met before payment is made.
- Understand the Contract pricing schedules and associated Contract terms;
- Ensure that discounts and credits are received and where applicable ensure that service credits for poor performance are captured;
- Ensure the Supplier is paid as per Contract and;
- Measure and track contracted commercials for material contracts
- Ensure all benefits (both subjective and delivered value) are tracked, and appropriately communicated.
- Ensure Governance forums and Account connect meetings are run in line with agreed schedule and achieve desired strategic results.
- Maintain records of all contract governance meetings and agreed action points, as well as retaining all supporting reports used to validate contract compliance.
- Ensure compliance with all relevant regulations such as CPS230
- Promote continuous improvement in the Operational Contract Management practices for NZ and Group Technology Domain
- Lead the continuous enhancement of the OCM skills across the Technology NZ Domain