Job Description
Provides staff training and coaching with team members on a daily basis
conducts store opening/closing/ shift change procedures
Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits
Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required are conducted and that any discrepancies are reported
Ensures that staff report to work on time, dressed in clean full uniform, including nametags
Ensures that all staff tardiness and absences are reported to management
Ensures customers are greeted promptly and served by knowledgeable, well-trained associates
Demonstrates effective management of customer queuing
Ensures that sales associates are assigned daily duties and are aware of daily sales targets and procedural changes
Has an in-depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor