Collect, analyze, and document manufacturing, test, and quality data for review by engineering and management teams.
Support continuous improvement activities by assisting with data gathering, observations, and implementation of defined Lean initiatives.
Perform hands‑on troubleshooting, debug, diagnosis, and repair of electronic assemblies, PCBAs, and electro‑mechanical systems in accordance with established procedures.
Assist with investigation of electrical, functional, and intermittent PCB‑related issues and support root cause and corrective action efforts under direction.
Communicate production, test, and quality issues to engineering teams and assist with documentation of findings.
Draft, update, and maintain Standard Operating Procedures (SOPs), work instructions, and related manufacturing documentation based on requirements.
Support the implementation, verification, and documentation of Engineering Change Orders (ECOs) and approved process changes.
Assist with customer complaints, RMAs, corrective and preventive actions and related investigations as directed.
Support evaluations of existing processes, layouts, tooling, and test methods used in manufacturing and troubleshooting activities.
Assist with identification and setup of tooling, fixtures, test equipment, and inspection methods used in manufacturing and troubleshooting activities.
Collect and maintain defined metrics for yield, throughput, process control, and product performance.
Support production scheduling discussions by providing status updates and clarifying assigned priorities.
Partner with Purchasing and Planning to support material, routing, or process updates as directed.
Support design reviews, process reviews, and production readiness activities by preparing data, documentation, and test results.
Train and support operations staff by following established training materials and work instructions.
Communicate technical information, issues, and status updates to engineering, manufacturing, and management teams.
Provide regular status updates, risks, and performance metrics to management.
Escalate complex technical issues, non-standard conditions, or process deviations to appropriate personnel.
Perform additional duties as assigned in support of operations and continuous improvement efforts.