Back to jobsProvides clinical and product education to Wellspect product users, healthcare professionals, DME partners, and Wellspect U.S. team
Provides timely initial contact, follow up and return calls, emails, and product and therapy trainings to Wellspect users, HCPs, and Wellspect colleagues per clinical team protocols and expectations
Collaborates with Wellspect clinical team and cross functional departments to provide superior customer experience and achieve Wellspect organizational goals
Works closely with the Clinical Specialist Manager to refine, develop, and implement clinical telehealth processes and efficiencies
Completes product complaints in accordance with the company’s complaint handling process.
Notifies sales and clinical team about new Wellspect leads to facilitate Wellspect product prescription.
Provides ideas, input, and guidance on marketing materials for end users
