Technician, Service

Competencies and skills

• High school diploma or general education degree (GED); good mechanical aptitude/skills. 
• Self-starter with entrepreneurial spirit who operates business within the framework of each customer’s business structure.
• Good driving record.
• Ability to read, write, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Excellent time-management skills.

LANGUAGE SKILLS

• Possesses excellent communication skills; both verbal and written with ability to communicate effectively to customers.

REASONING ABILITY

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

• Detail oriented
• Excellent listener
• Determination to be own manager
• Skilled in the use of hand and mechanical tools
• Owns or can purchase or borrow basic standard and metric mechanical tools, gear puller, and three-drawer tool chest
• Quality Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; monitors own work to ensure quality
• Safety and Security Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly
• Dependability:
• Excellent attendance
• Responds to service request in a timely manner – High Sense of Urgency
• Follows instructions, responds to management direction
• Takes responsibility for own actions
• Maintain a valid driver’s license and safe driving skills
• Must, at all times meet state and federal regulations

Physical Demands

• While performing the duties of this job, the associate is occasionally required to drive long hours. The associate is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; stoop, kneel or crouch; talk or hear and taste or smell.
• The associate must regularly lift and/or move up to 10 to 50 pounds and frequently lift and/or move up to 100 pounds.
• Grease Tank Installers will need ability to move tanks up to 400lbs with hand truck/dolly.
• Grease tank installers will need to be able to work on a ladder running overhead piping.
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

• Travel up to an average of 300 miles per day
• Frequent exposure to moving mechanical parts, risk of electrical shock, fumes or airborne particles, and toxic or caustic chemicals.

MISCELLANEOUS

• Income is based an hourly pay structure, with a ½ hour start of the day and end of the day reduction for commute time.

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