Back to jobsDemonstrates expert diagnostic, highly efficient troubleshooting, investigation, maintenance and repair skills on multiple OEM compression/rotating equipment and drivers
Coordinates, prioritizes and resolves issues encountered by service technicians in the plant & field
Responsible for leading a team performing Daily Maintenance (DM), Major Maintenance (MM), Overhaul & Preventive Maintenance (PM) to established standards with no assistance
Responsible for coordinating and communicating the coverage, call handling, response time and protocols of service technicians
Through team management, aims to minimize downtime and maximize the first time fix rate of equipment
Responsible for providing technical support to customers and sales team in a given discipline(s) including: systems installations, repairs, preventative maintenance and pro-active follow-up on an intermittent basis
Communicates all technical issues to customer and field service manager in a timely fashion
Records all findings and measurements on appropriate documentation that are electronically filed and submitted to customer
Demonstrates proficiency in order to perform quality, efficient work with minimal call backs
Model established health, safety and environmental procedures
Demonstrates excellent customer service skills and effectively communicates to customer and Field Service Manager
Read, write and speak English (work orders, manuals, drawings, etc.)
Proficient computer skills, including Internet Explorer, Outlook and MS Office
Completes and submits company required documentation including detailed reports in an accurate and timely fashion on a regular basis
