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Actively drive key projects to ensure that program management strategies and processes (CLDM) are in in place to meet customer requirements and operational needs
Work with internal stakeholders on identifying, validating and implementing concepts, define guidelines for stakeholder management and communication, and align project outcomes with overall business and key stakeholder requirements
Drive Continuous Improvement Program across all countries, all processes by frequently alignment with the sites, set targets, track progress, and report out to the customer
Reporting on project progress, mitigation of risks and escalating when required, both internal and to customer
Ensuring global consistency in the implementation
(Further) develop standardized global procedures and templates
Controlling and leading Global Change Requests from the customer
Lead, manage and develop the team in its contribution to the achievement of the project objectives and provide clear direction and support in the development and delivery of the projects
Ensure progress is monitored, risks identified and appropriate mitigation against non-delivery is taken
Communicate with senior management on program status, risks and issues in an appropriate and timely manner. Ensure regular and timely communication between project team members
Build strong working relationships with external customers and internal stakeholders
Drive a truly global approach whereby sites, regions and global requirements are aligned and communicated as one voice to the (global) customer
Operational Excellence Manager, Global Customer Management
Singapore, West, SG, 618300Posted 3 weeks ago
Job Description
- Ensure every project has clear deliverables and timelines