Back to jobs
Job Description
General Shift
- Admit patients for Observation /OT/Other Procedures ( planned & unplanned)
- Interface with various areas of Operation i.e Housekeeping, Maintenance, Nursing, OT, Wards, Billing, Laboratory, Transport etc. to enhance patient service.
- Co-ordinate with Consultants for patient admission etc.
- Act as an Interface between patient/ patient party and Hospital and its services maintaining a smooth information flow.
- Coordinate with emergency department for exigencies and MLC.
- Brief rates / tariffs of different Procedural Packages/OT, Observation charges including Bed / Room rates and other elements, services etc to patient / relatives.
- Coordinate Ambulance services.
- Maintaining following files/register: Admission register, Discharge register, Corporate communication documents file, Mortuary Register etc.
- Coordinate with billing dept, discharge summary typing dept and ward coordinators to facilitate IP discharges.
- Issue of Discharge Card and CAG / PTCA CD s to the patient relatives.
- Issue of Special Pass to relatives during non visiting hours ( If required)
- Coordinating with relatives of OT patients and providing them information regarding the ongoing operation of their patient as and when enquired for.
- Handling Death of patient which includes interacting with the patient relatives, coordinating with the doctors, nurses, ward coordinator, billing and housekeeping.
- Handling police cases / medico legal cases.
- Handling the mortuary process from storing a dead body in mortuary till handing over to patient party with due identification etc. Maintain death register, Death Certificate file & Mortuary register.
- Any other duties as and when assigned by the superiors.