
Global Digital Content Operations Manager (UK / Slough)
Job Description
Make your mark for patients
We are looking for a Global Content Operations Manager, who is collaborative, curious, and care-focused to join our UCBCares and Service Solutions team, based at our UCB offices in Brussels, Belgium or in Slough, UK.
About the role
You will help shape a connected content ecosystem that makes scientific and human-centered communication easier to create, govern, and reuse across markets. You are going to support teams in delivering compliant, high-quality content with clarity, speed, and consistency, helping bring meaningful experiences to people living with severe diseases.
Who you will work with
You will work closely with Brand, Medical, Digital, Technology, and Market teams in a supportive, cross-functional environment. You are going to collaborate with content librarians, platform specialists, and design partners who foster shared learning, careful governance, and practical innovation to help content travel further and create meaningful impact.
What you will do
- shape global content operations across teams and markets.
- foster clear governance for reusable, compliant content assets.
- manage content libraries as trusted, structured reference sources.
- support modular content design across digital experiences.
- enable effective use of content platforms and tools.
- explore practical innovation to improve content quality and speed
- support global‑to‑local content models, enabling compliant reuse and adaptation across markets.
Interested?
For this role, we are looking for the following education, experience, and skills:
- Master’s degree in a relevant field.
- Experience in content operations within the pharma industry or similarly regulated environments, operating in a Global‑to‑Local model.
- Knowledge of modular content and reusable content libraries.
- Experience with content platforms, management systems, and asset repositories.
- Hands‑on experience with Veeva Vault (e.g. PromoMats and/or MedComms)
- Curious, collaborative approach connecting strategy with daily execution
- Confidence working across functions, markets, and evolving priorities.
- Willingness to commute to Brussels every 2-3 months if the home country is UK
Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you!
About us
UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9.000 people in all four corners of the globe, inspired by patients and driven by science.
Why work with us?
At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.
At UCB, we’ve embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless expressly stated in the description or precluded by the nature of the position, roles are hybrid with 40% of your time spent in the office.
UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable laws.
Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on [email protected]. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.