Back to jobsResponsible for specification for new product developments and existing product improvements.
Responsible for local customer support during New Product Introduction (NPI).
Responsible for execution and support of experiments e.g. test valves at customer site.
Provide accurate and precise answers to application related technical customer requests.
Reliable technical contributor in projects for both headquarters and customer. Voice of headquarters project team in customer projects. Voice of customer in product development projects.
Takes technical decisions together with customer based on general BU guidelines. Detail consultation with HQ not in every case required.
Identify OEM technical roadmaps and communicate to Product Managers.
Support Product Managers in defining actual and future product requirements in order to protect and increase the share of wallet for VAT Group worldwide.
Research on a certain market. Be clear about its roadmap or generation upgrading. Identify our products’ opportunities and challenge from it.
Frequently communicate with HQ Engineering Team for alignment on latest product roadmap.
Support complex technical escalations at customers in cooperation with responsible Product Manager.
Support the sales entities of VAT Group in customer acquisition and negotiations, and proactively drive the product specification process.
Contributes to the VAT application engineering network
Carefully monitor competitor landscape, run competition analysis and work out VAT’s competitive advantage