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Job Description
Job Id:
272-300
# of Openings:
1
CuraLinc Healthcare is looking for a Content Creator to support the clarity and usability of our client-facing platform. This role focuses on improving how HR leaders and benefits administrators navigate and get value from the CuraLinc client portal.
You'll work closely with Product Content leadership, product managers, UX designers, and client success teams to ensure that our CMS and the content stored within it is configured in a way that support HR administrators in their day-to-day management of employee mental health programs. This role is ideal for someone who writes with precision and purpose, thrives in a structured content environment, and takes pride in making complex platforms feel simple and intuitive.
CuraLinc Healthcare delivers transformative mental health care fueled by connectivity, marrying technology and personalized advocacy to support thousands of the world's best employers and millions of their employees throughout their mental health care journey.
CuraLinc Healthcare is a service-driven organization whose employees are treated with professionalism and respect. We believe that "a chain is only as strong as its weakest link" and, therefore, look to hire high-performing professionals with outstanding experience, work ethic and character.
We strive to provide all selected applicants with a smooth recruitment experience. Therefore, we ask that you complete an application for employment via curalinc.com/careers or this posting's easy apply. If you are selected for a position with CuraLinc, we will not ask for personal or financial information via email. Should you have any questions or concerns, please contact us via [email protected].
Primary Responsibilities
- Write and Edit UI Copy Across the Client Portal Including Labels, Instructions, Tooltips, Onboarding Prompts, and Navigational Elements
- Build and Publish Client-Facing Content in Sanity in Alignment with Established CMS Guidelines and Content Structures
- Identify and Flag Structural Inconsistencies, Content Gaps, and Opportunities for Improvement Within the Client Portal
- Develop Clear, Professional B2B Resource Materials Including Guides, Quick-Start References, and How-To Documentation for HR Administrators
- Support Improvements to Administrator Onboarding Flows, Configuration Experiences, and Key User Journeys
- Apply Plain-Language Principles and CuraLinc Brand Standards Consistently Across All Client-Facing Content
- Collaborate with Product, Design, and Client Success Partners to Align Content with User Intent and Platform Updates
- Contribute to Content Audits and Ongoing Maintenance of the Client Portal Resource Library
Required/Minimum Qualifications
- 2+ Years of Experience in UX Writing, UI Copy, Product Content, or a Related Field
- Strong Writing and Editing Skills with a Focus on Clarity, Concision, and Plain-Language Communication
- 2+ Experience Working With a Structured CMS and Following Established Content Workflows
- Detail-Oriented Approach to Content Build-Out, Organization, and Documentation
- Ability to Translate Complex Platform Features and Processes into Clear, User-Friendly Language
- Collaborative Working Style with the Ability to Incorporate Feedback and Follow Established Guidelines
Preferred Qualifications
- Bachelor's Degree in Communications, Psychology, Public Health, a Related Field, or equivalent professional experience
- Experience Creating Content for B2B SaaS, Digital Health, or HR Technology Platforms
- Familiarity with Sanity or a Similar Structured or Headless CMS
- Experience Writing or Editing In-Product Copy in Partnership with UX or Product Design Teams
- Background in Creating Professional Documentation, Administrator Guides, or Training Materials
- Familiarity with HR, Benefits Administration, or Employee Assistance Programs
This is a full-time, salaried role, located in the continental United States and Hawaii, and includes a robust benefits package, with 100% company-paid single tier medical coverage insurance, PTO, 401(k) with match, dental, vision, life, and disability insurance.
CuraLinc is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, age, national origin or disability.
CuraLinc is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, age, national origin or disability.
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