Customer Service Representative (m/f/d)

You will monitor and analyze telemetry data from our medical and industrial device and receive urgency calls 24h Collaborate with technical teams to identify, troubleshoot and resolve any issues You will support the implementation of telemetry systems across multiple locations Furthermore, you will review and analyze telemetry data to ensure compliance with industry standards and regulations Respond to monitoring alerts and notifications in a timely and effective manner Participate in regular meetings with technical teams to provide updates on telemetry system performance Communicate findings and recommendations to management and stakeholders