E T Consultant - Healthcare Benchmarking Data Associate

Build a career with impact. Working at the World Bank Group (WBG) provides a unique opportunity to help countries solve their greatest development challenges. As one of the largest sources of funding and knowledge for developing countries, the WBG is a unique partnership of five global institutions dedicated to ending poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, the WBG works with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. Health has been elevated to one of nine corporate priorities of the World Bank Group, a recognition that health is not merely a social sector concern but a foundational driver of poverty reduction, human capital development, and economic growth. This elevation is institutionalized through the WBG Health Targets and Results Scorecard, where health accounts for two corporate indicators: (1) the number of people receiving quality health, nutrition, and population services, and (2) the number of countries benefitting from strengthened capacity to prevent, detect, and respond to health emergencies. Health is also one of five priority sectors under the WBG Jobs Framework, reflecting the recognition that health systems are among the largest employers in most economies and that investment in health generates economic returns well beyond the sector itself. The Global Health Directorate is part of the WBG Knowledge Bank, which brings WBG's collective sector expertise together into a single, integrated system—combining insights from IBRD/IDA, IFC, and MIGA to deliver solutions that drive impact at scale in line with the WBG’s Health targets. Within the Global Health Directorate, the Health Solutions Impact team works on delivering scalable solutions to the WBG public and private sector clients to enable the achievement of WBG Health targets. International Finance Corporation (IFC), a member of the World Bank Group, is the largest global development institution focused on the private sector in emerging markets. IFC has an active portfolio of $3.5 billion in health care companies in emerging markets. Through these investments and private sector advisory services, IFC enables private sector contribution to the WBG Health targets. WBG Global Health Advisory Services to the Private Sector WBG's Healthcare Advisory global programs targeting the private sector, under the Health Solutions unit, aim to establish the necessary conditions that will attract the private capital at scale in support of the WBG Health targets. This is also complemented by wide public outreach efforts which has the following objectives: • Engage with IFC’s existing and target clients, positioning IFC as a long-term partner and smart investor with strong sector expertise in healthcare sector. • Promoting the importance of quality, ethics and operational excellence in private healthcare services and life sciences sectors to raise standards and fill gaps in overall health systems. Among these solutions is the IFC Healthcare Benchmarking which was initially piloted in FY22 and formally launched in FY24. The Tool covers 185 financial and operational metrics, and allows participating companies to compare performance against each other and also with healthcare organizations in higher income countries. Participants in the round of 2025 included 54 healthcare companies, covering 186 individual entities (hospitals clinic chains), in 30 countries. Across the completed rounds of IFC Health benchmarking database covers 65,000 data entries. ETC - Healthcare Benchmarking Data Associate - will be responsible to support successful roll-out of the Healthcare Benchmarking Tool in FY27. The ETC will be expected to continue to innovate and improve the Benchmarking offering. The ETC will be supported by a multi-disciplinary team of IFC/WB staff based in several countries. IFC considers rolling out of resource efficiency benchmarking for pharmaceutical manufacturing for its portfolio clients which would entail similar approach. In addition, the Global Health Solutions and Impact team currently works to digitalise the records and report generation of its healthcare quality assessment using Agolix platform to allow more efficient and scalable delivery, monitoring of results and easier aggregation of data on prior assessments. ETC will be requested to provide data administration support for it. Roles Responsibilities: Benchmarking Data analysis: • Maintenance of the Benchmarking Databases (internal/IFC and external/client). • Continued development and innovation of user-friendly clients’ outputs (e.g. graphical analysis and insights). • Adapting the databases (and associated data-entry etc.) to IFC and client requirements. • Support to production of client reports. • Ongoing data quality assurance and validation. • Help to prepare debriefs to client management teams to summarize and validate key findings. • Contribute to continued improvement of benchmarking methodology by capturing client feedback and lessons learned. Benchmarking Members Coordination: • Support development of a pipeline of clients. • Acting as point-of-contact for client queries on data collection, validation or other. • Client management, by ensuring high level of communication and client engagement throughout the Benchmarking cycle. • Ensure a coordinated approach to data collection. • Support client interviews (virtually/in person) including interviews of staff and management. • Help present findings (virtually/in person) to senior institutional leadership and incorporate client feedback into project outputs. • Work closely with the IFC Benchmarking team to ensure coordination, positive momentum, and achievement of project deadlines. • Drive efficient resolution of roadblocks and delays to project progress by working closely with the benchmarking team and clients. Healthcare Quality Assessments Data Administration support: • Administer the assessment platform for all quality assessment tools, initiating assessments and generating reports based on performed assessments. • Perform comparative analysis on the level of measurable elements of rapid assessments and full assessments. • Maintain and update consolidated master data sheet of the assessed facilities by measurable element in convenient to use format. • Support data analysis for reassessments and progress review (i.e. validation of implemented recommendations) to confirm outcomes and impacts. • Update of generated charts with comparative reporting between baseline and follow-up assessments. • Support adjusting the Quality assessment toolkit if needed. Knowledge management and Project management support: • Prepare analytical report with key takeaways from the benchmarking and health quality data for broader distribution. • Collect client feedback data and monitor and evaluate what improvement initiatives have been started by clients based on benchmarking data. • Gather data on good practices identified to leverage in future engagements. • Contribute to outreach and communications efforts by preparing, reviewing and presenting information about the project and client results. • Prepare internal project reports including Project Supervision Reports (PSRs). • Identify and address potential issues early and ensure a high level of client satisfaction throughout. Other • Data analysis visualisation support to other IFC healthcare advisory projects and important corporate initiatives.