
Solutions Engineer
Job Description
Role Overview
The position is central to accelerating partner transformation toward secure networking, platform-driven business models. It focuses on embedding AI and AIOps capabilities into partner solutions, enabling predictive operations, automation, and data-driven decision-making across customer environments. The role drives adoption through technical leadership, solution innovation, and strategic deal engagement, helping partners evolve into intelligent solution providers.
Key Responsibilities
Cross-Architecture, AI & AIOps Leadership
Lead the design and execution of AI-enabled cross-architecture solutions across strategic partners
Integrate AIOps, observability, and automation into networking and security solutions to deliver predictive and self-healing capabilities
Establish and scale Centers of Excellence (CoEs) and partner practices
Enable partners to leverage Cisco platforms (e.g., AI infrastructure, observability, and security analytics) for data-driven outcomes
Strategic Customer & Partner Engagement
Act as the primary technical advisor on AI, AIOps, and cross-architecture solutions to partner leadership and customers
Engage CIOs, CTOs, and business leaders to align AI-driven solutions with enterprise transformation goals
Translate business challenges into intelligent, automated, and integrated architectures
Shape long-term roadmaps incorporating AI adoption, data strategy, and platform integration
Technical Sales & Deal Acceleration
Lead technical strategy for large, complex AI-led transformation deals
Architect solutions that combine AI infrastructure, AIOps platforms, and cross-architecture capabilities
Orchestrate cross-functional teams to deliver differentiated, outcome-driven proposals
Position Cisco’s AI and AIOps capabilities to outpace competitors and drive market differentiation
Demand Generation & Innovation
Identify and develop high-impact AI use cases across industries and partner ecosystems
Lead demonstrations showcasing real-time insights, automation, and business outcomes powered by AI
Build reusable frameworks for AI-driven cross-architecture solutions (e.g., smart operations, secure AI infrastructure, intelligent networks)
Qualifications
Deep expertise across Cisco architectures with strong understanding of AI, AIOps, and observability platforms
Experience in AI/ML-driven solutions, automation frameworks, or data-driven architectures
Proven ability to influence senior executives on AI transformation and technology strategy
Track record of leading complex, multi-architecture and AI-enabled engagements
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.