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Job Summary
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The position of Chef de Cuisine is responsible for leading, training and overseeing culinary associates to ensure that the kitchen operates effectively and without issues. This role operates as an expert at ensuring food quality and maintaining kitchen equipment as well as operating within compliance of St. Joe Hospitality policies and procedures. The Chef De Cuisine is responsible for all aspects of the kitchen such as menu plans, operations, budget tracking, portion and inventory control, food quality, and employee supervision.
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Primary Responsibilities & Essential Functions
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- Serve as a consistent role model for the entire culinary team demonstrating professionalism in all situations, ethical decision making and equal treatment of all employees
- Serve as a mentor providing experience and guidance to those who desire to grow in their careers
- Manage the relationships with your team to attract, retain, and motivate the employees; train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication and discipline, as appropriate
- Develop & Monitor training and development plans for all departments
- Maintain good working relationships and open lines of communication with all other departments
- Implement St Joe Hospitality programs and manage the Culinary Operation to ensure compliance with SOPs, Matrix’s, and Menus, and to ensure an optimal level of quality of food, service, and hospitality are provided to the guests
- Assist Culinary & Stewarding Services
- Monitor and maintain the operational systems, equipment, and vehicles to ensure their optimum performance
- Assist in development, implementation and monitoring the departmental budgets, annual contracts to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality guest service
- Control the elements that determine profit and loss; responsible for all major operating expenses.
- Give direction and be responsible for the implementation of plans. Monitor effectiveness and introduce changes in response to the marketplace
- Set targets, plan and schedule work and performance indicators that are typically productivity and efficiency measures
- Responsible for enhancing the food product that is presented to guests. Make changes that respond to the marketplace and to guests’ needs by using marking research to develop new products
- Responsible for maintaining quality of food product and ensuring consistency in food delivery standards
- Develops and implements new methods, techniques, procedures, and technologies to achieve higher levels of technical competence, greater cost efficiencies and increased market share
- Monitor guest complaints; anticipate potential problems by reviewing and monitoring complaints, operational issues, quality issues, business flow and associate performance to ensure high levels of customer satisfaction and quality assurance
- Monitor all complaints/compliments via incoming inquiries or social media sites
- Monitor and prepare group food requirements and relay necessary; attend BEO meetings as needed
- Maintain a cohesive relationship with the Sales and FOH to enhance communication with the daily revenue maximizing opportunities and quality of products
- Develop, manage, and maintain safety standards within all departments
- Oversee divisional matters as they relate to federal, state, and local employment and civil rights laws
- Perform special projects, reports and other responsibilities as assigned
- Any other duties as assigned
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