Job Description
The Civil Rights Response Manager assists the University with responding to complaints of harassment and discrimination on the basis of protected identities.
Complainant and Respondent Support: Helps to support the outreach specialists and program liaisons to provide outreach and supportive measures to complainants and respondents throughout the reporting and resolution processes. Serves as liaison between the Office of Engagement and Wellbeing, the Office of Compliance, Investigations & Ethics and program specialists to provide timely communication, facilitate informal case resolution (mediation and restorative justice), and provide outcome communications.
Complaint Management: Works with program liaisons and civil rights coordinators to oversee the University’s response to complaints alleging violations of University policy. This includes receiving and screening complaints, maintaining confidential records, and recommending appropriate interventions.
Compliance Support: Helps to support the University’s compliance with civil rights laws and internal policies by serving as an advisor to the University’s Title VI and Civil Rights Coordinators. Familiarity with compliance obligations associated with federal, state and local civil rights laws, including Title IX, the Americans with Disabilities Act, and other anti-discrimination regulations is required to align with compliance programs.
Oversees response to reports of discrimination and harassments and responds to complaints at the university. Designs, develops, and facilitates in-person and online education modules that promote cultural intelligence and foster an inclusive, equitable culture for the university community. Assists departments and programs with the response to climate concerns including support with mediation.
This position requires possession of a bachelor's degree from an accredited college or university, or equivalent experience. A master's degree, higher education experience, legal background, at least two years of experience with Civil Rights laws and regulations and/or thorough knowledge of the Clery Act and experience with Clery reporting is preferred.
Familiarity with Federal Civil Rights laws, including Title IX, Title VI/VII, FERPA, the Americans with Disabilities Act, Section 504 of the Rehabilitation Act, Violence Against Women Act, Clery and other applicable laws and regulations is strongly preferred.
Strong organization and communication skills is preferred. These skill should support the ability to remain neutral, maintain confidentiality, meet deadlines, and display a commitment to core University values and principles.
Duties are primarily sedentary. Must be able to use a computer at a desk or similar workstation, and travel to on-campus meetings as needed.
The University of Pittsburgh is an equal opportunity employer / disability / veteran.