What can you expect your day to look like?
- Support global users in troubleshooting SAP SuccessFactors processes.
- Identify and drive improvements, from requirement gathering to implementation and testing.
- Ensure data accuracy and provide analytics to improve system performance
- Keep documentation up to date, including process maps, training materials, and BPMN workflows.
- Conduct testing activities (UAT) to ensure smooth deployment of new functionalities.
- Act as Subject Matter Expert (SME) in meetings with IT and other partners.
- Collaborate with stakeholders globally to align system and process updates.
- Manage backlog and prioritize enhancements based on impact and business value.
- Support change management efforts during system updates and new feature rollouts.